210 likes | 352 Views
DIVERSITY – A VALUE ADDED. DIVERSITY ???. DIVERSITY LAYERS. 4 Layers: “Personality” Internal Dimensions External Dimensions Organizational Dimensions. DIVERSITY LAYERS. Personality Your Unique Core. INTERNAL DIMENSIONS: Race Gender Age. Ethnicity Physical Ability
E N D
DIVERSITY LAYERS • 4 Layers: • “Personality” • Internal Dimensions • External Dimensions • Organizational Dimensions
DIVERSITY LAYERS • Personality • Your Unique Core
INTERNAL DIMENSIONS: Race Gender Age Ethnicity Physical Ability Sexual Orientation DIVERSITY LAYERS
EXTERNAL DIMENSIONS: Marital Status Parental Status Appearance Work Experience Educational Background Religion Recreation Habits Personal Habits Income Geographic Location DIVERSITY LAYERS
ORGANIZATIONAL DIMENSIONS: Classification Field of Work Division or Work Group Seniority Work Location Management Status Union Affiliation DIVERSITY LAYERS
What We Notice About Others: Race Gender Age Appearance Facial Expressions Eye Contact Movement Personal Space Touch DIVERSITY LAYERS
WHY NOT DISCUSSED • Lack of Knowledge • Fear • Discomfort • Limited Training Opportunities
WHY VALUE DIVERSITY? • Demographics have Changed!
DO YOU KNOW CALIFORNIA? • 30 Million in 1990 • 34 million in 2000 • 1 of 8 Americans is Californian • 28% is Foreign Born • Most Diverse State in WORLD!
DO YOU KNOW… • 25% Students ESL • 52% WOMEN in CA, 48.7% in Kern • 53.3% Minorities in CA , 51.5% in Kern • 250,000 new jobs needed each year • 50,000 new students / year • Immigrant Pop Increases +1 mil/yr • Single Head of Households increasing • 50 million pop by 2025
WHY VALUE DIVERSITY? • Demand/Need for Services • Makes Good Business Sense! • Experience/Ideas stems from Diverse backgrounds
WHY NOT TO IGNORE • Has affect on Individual Performance • Has affect on Organization’s Effectiveness • Impacts Organization’s Cost
AFFECT ON PERFORMANCE • Economic Performance • Enhances Revenue due to • Improved Marketing • Improves Problem-Solving • Adds Creativity • Increases Innovation
ORGANIZATIONAL COST • Employee Turnover • Absenteeism • Inter Group Barriers to Contribution or to participation • Harassment Behavior • Discrimination Suits • Reduced Efficiency of Communication
REPRESENTATIVE BUREAUCRACY • Enhanced Efficiency • Must be Broadly Inclusive • Processes must promote Inclusiveness • Reflects Society on all Levels
REPRESENTATIVE BUREAUCRACY • Diverse Groups bring Diverse Perspectives, Knowledge, Values, Skills • Product of Interactions More Valuable • More Democratic Decision-Making • Better Decisions • Improves Bureaucratic Operations/Outputs • More Responsive to Clientele/Consumers • Elevates Social Equity and Justice
OTHER DIVERSITY ISSUES • Gender Issues in Public Service • Gerontology Issues • Technology Issues