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Current State of the Home Performance Industry. Who’s doing what, and why? And, how does this affect your program? A. Tamasin Sterner July 2011. Purpose of This Slide Show. Several tools have been developed as part of a national standardization of energy-retrofit product installation.
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Current State of the Home Performance Industry Who’s doing what, and why? And, how does this affect your program? A. Tamasin Sterner July 2011
Purpose of This Slide Show • Several tools have been developed as part of a national standardization of energy-retrofit product installation. • Tools have also been developed as part of a national job task standardization effort. • Knowing about some of these tools might be useful to you.
Our Goals • We’d like to influence your program to consider these tools to replace some of the program specifications (not regulations), particularly where they apply to how to install a measure. • We believe the adoption of national standards will improve your program because it will be consistent with national programs. This will improve contractor efficiency in delivering your program. • And, because of our role in your program, we want you to know about the QA/QC tools, as we are beginning to use them to reinforce our feedback and recommendations.
National Industry Initiatives • Standardize Job Titles and Tasks • Standardize Measure Installation Specs • Standardize Training and Trainers • Add Measures and Actions to Increase the Health of Program Recipients
Industry Job Titles • Energy Auditor • Crew Supervisor/Chief • Installer/Technician • Quality Control Inspector
Description Developed By Techniques, methods, or processes believed to be the most efficient and effective way of meeting the Standard Work Specifications Companies, retrofit crews, or individuals Best Practices Energy Retrofitters Work Pyramid Sets of guidelines or rules that govern work procedures and often invoke Technical Standards Retrofit program administrators or individual companies Work Protocols Define the performance requirements for high quality work and minimum conditions needed to achieve desired outcomes Technicians and retrofit industry representatives (including building trades, manufacturers, and building scientists) Standard Work Specifications* Industry or third-party standards development organizations—for example, ASHRAE, ASTM, and BPI Define safety, materials, installation, and application standards relevant to residential retrofits Technical Standards* * National Residential Retrofit Guidelines
Description Developed By Evaluation/assessment of skill standards in accordance with ANSI 17024 Standard for Personnel Certification (or equivalent) Accredited Personnel Certification Entities Energy Retrofitters Workforce Pyramid Certification Minimum knowledge, skills, and abilities that workers should possess to perform high quality work Retrofit technicians, trainers, and program officials with professional psychometricians Essential KSAs* Retrofit technicians, trainers, and program officials with professional psychometricians Identifies and inventories a job’s critical tasks Job Task Analysis* * National Residential Retrofit Guidelines
What IREC is Doing • IREC ISPQ Credentialing Program provides 3rd Party Assessment of Training providers • International ISPQ Standard 01022 • Industry approved JTAs (DOE) • Accreditation of Training Programs • Certification of Instructors • Used by an Accreditation Body for verifying curriculum content • Used by a Certification Body for the assessment
What Groups are Involved and How Are They Involved? • Pure Energy Coach and Other Training Affiliates: Education • BPI: Standards, Certification, Accreditation, Quality Assurance • Weatherization Plus Health, and other Healthy Homes Initiatives • Workforce Guidelines (currently up for industry review): http://www.nrel.gov/applying_technologies/retrofit_review/ • IREC: Job Task Analyses and Knowledge, Skills and Abilities (JTAs/KSAs): http://irecusa.org/irec-programs/ispq-training-accreditation/key-docs/jtas/ • DOE: Standardized Curricula (currently being aligned with JTAs/KSAs, but still available in the meantime: http://www.waptac.com/Training-Tools/WAP-Standardized-Curricula.aspx
QA Provider Conducts Office Visits QA Provider Reports QA Provider Field Testing on 5% of Jobs BPI Hires Independent QA Provider BPI/Affiliate Review Information BPI Provides QA Feedback to BPI Accredited Contractor Telephone Interviews with Sample Submits Summary Project Data Quarterly Postcard Surveys/ Website Links for Consumer Input BPI Accredited Contractor Completes Project BPI Quality Assurance Model
Quality Control InspectorCurrent Standards to Consider • BPI QA Field Inspection Standards • IREC Job Task Analysis, Knowledge, Skills, and Abilities • DOE Workforce Guidelines and WAP
Summary • The Weatherization and Home Performance Industry is: • Maturing • Becoming Unified • Becoming Regulated and Standardized • Expected Outcomes (Pure Energy’s perspective) • Better Quality Training • Better Quality and Safer Installations • Healthier Americans