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Local road safety policymaking in Flanders. Towards an integral approach. Hans Tormans Transportation Research Institute (IMOB) Hasselt University Wetenschapspark 5 – 3590 Diepenbeek, Belgium hans.tormans @ uhasselt.be Tel: +32 (0)11 26 91 37. Road safety fact-sheet. EU: Fatalities
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Localroadsafetypolicymaking in Flanders Towardsanintegralapproach Hans Tormans Transportation ResearchInstitute (IMOB) Hasselt University Wetenschapspark 5 – 3590 Diepenbeek,Belgium hans.tormans@uhasselt.be Tel: +32 (0)11 26 91 37
Road safety fact-sheet • EU: • Fatalities • 2009: 34.500 • 2008: 38.900 ( -11%) • 2001: 54.302 ( -36%) • 1991: 75.426 ( -54%) • Target 2000-2010: -50% • Injuries • 2008: 1.631.412 • 2001: 1.986.645 ( -18%) • 1991: 1.907.125 ( -14%) Source: CARE
Road safety fact-sheet Source: CARE
Road safety fact-sheet • Belgium (2008) • Fatalities: 904 (2000-2008: -36%) • Injuries: 64.436 (2000-2008: -5%) • Target 2010: 500 fatalities • Flanders (2008) • Fatalities: 495 (2000-2008: -43%) • Injuries: 41.072 (2000-2008: -10%) • Target 2010: 250 fatalities • Inside built-up areas • Flanders: 49,8% of fatalities • Pedestrians/bicyclists • Children and elderly Source: Statbel
Urban Road Safety Management • Legislation/policy plans • European • Federal • Regional • Provincial • Local • Urban transport policymaking • 308 municipalities • Politicians – town council • Administration • 118 police zones • Public transport providers (De Lijn, NMBS) • Stakeholders • Users
Urban Road Safety Management • Covenant-policy (°1996) • Voluntary agreement • Collaboration, consultation, participation and harmonization • Coordinated allocation of resources • Multimodal approach • Partners involved: • Flemish Government • Municipal authorities • De Lijn (PT) • Provinces and ‘third parties’ • Outcome: • Local mobility plans • Coordination of mobility projects (modules)
UrbanRoadSafety Management • Evaluation (Polders, 2010) • Strengths • Clear vision • Motivation • Participation • Coordination • Weakness • Political continuity • Internal conflicts - Mutual recognition • Know-how • General municipal policy
Research objective • Methodological approach • Not just remedy, but address at the source internal organization • Self-assessment procedure • Framework = Total Quality Management “A comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback.” Aim: “Road to excellence”
Total Quality Management • Key elements: • customer orientation • commitment and leadership of senior management • planning and organization • using quality management techniques and tools • education and training • involvement and teamwork • measurement and feedback (Vinni, 2007)
TQM in local RS-management TQM Benchmark RS plans
Organization • I. User needs • Collect • Analyze • Use
Organization • II. Leadership • Communication • Dedication • Coordination
Organization • III. Policy planning • Preparation • Background • Vision • Elaboration
Organization • IV. People and resources • HRM • Financial mgt. • Empowerment and delegation • Data mgt. • Process mgt. • Daily mgt.
Road Safety Actions • V. Infrastructure and engineering • Trigger • Preparation • Involvement and collaboration • Follow-up
Road Safety Actions • VI. Education and behavior • Education • Sensitization • Information
Road Safety Actions • VII. Enforcement • Context • Planning • Registration
Analysis • VIII. Results • Key activities • Residents • Users • Co-workers
Analysis • IX. Self-assessment and follow-up • Instruments • Level • Adjustments • Management of change
Levels of development • Ladder of maturity Phase 4: integral Phase 3: system oriented Phase 2: isolated Phase 1: ad-hoc
Levels of development Ad hoc Integrated Isolated System oriented
Conceptual model Phases (3) • Organization: “Behind the screens” • Road safety actions: “Context and content” • Analysis: “Feedback”“What” and “How”? modules (9) aspects (35) points of interest (140) Levels of development (4) • Ad hoc • Isolated • System-oriented • Integrated
Tool objectives • Framework for continuous improvement • Allow policymakers to self-assess their organization and performances in a structured manner • Involve (all) stakeholders in the organization’s development • Identify both points of attention and good practices • Create platform for benchlearning • Ultimate goal: • raise level of road safety in our society in a sustainable way and reduce the number of road casualties
Procedure • Implementation • Standardized (web based) questionnaires • Context • Modules • Independent assessment by stakeholders • Official • Politician • Local police force • Consensus meeting • Feedback meeting
Conclusion • Output • Visual representation of levels of development • Policy advice • Facilitate continuous improvement • Create breeding ground for discussion • Reveal points of attention • Recognition of good examples and good practices • Create medium for interaction and communication • No scores/judgments/comparisons… but motivation! • Tool can never be a goal as such!
Thank you for your attention! Hans.Tormans@UHasselt.be