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ZETA FORCE: New ways of thinking

ZETA FORCE: New ways of thinking. To advance the slide, press enter. Your ways of thinking can change. Your ways of thinking can change for the better. Local-Detectives. ZETA FORCE. Much well-known business advice is sadly obsolete but can still be found if you look hard.

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ZETA FORCE: New ways of thinking

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  1. ZETA FORCE: New ways of thinking To advance the slide, press enter

  2. Your ways of thinking can change

  3. Your ways of thinking can change for the better

  4. Local-Detectives ZETA FORCE

  5. Much well-known business advice is sadly obsolete but can still be found if you look hard. • It seems that some companies are still guided by thinking that is sadly out of date – if it was ever true to begin with. • The worst of these out-of-date business maxims are not only wrong, they’re bad for people and bad for business. • Zeta Force wants to show you the 5 maxims we use to gain success and how you can get involved, if you accept our ways of doing things.

  6. Old maxim #1: Failure is not an option • Meaning: We absolutely, positively must succeed. • Guess what: No matter how many times you repeat this maxim, failure remains an option. Closing your eyes to this fact only makes you more likely to fail. Putting pressure on people to always succeed makes mistakes more likely because: • People who work under pressure are less effective • People resist reporting bad news • People close their eyes to signs of trouble • Also, failure is often the path to new, exciting opportunities that wouldn’t have appeared otherwise. Closing your eyes to failure means closing your eyes to these opportunities. • New maxim: Failure happens. Deal with it. 5 maxims that work!

  7. Old maxim #2: The customer is always right • Meaning: The customer is king. We satisfy our customers’ every need. • No. No, no, no. This tired business maxim often means that loyal hardworking employees are scorned in favor of unreasonable customers. It also, ironically, results in bad customer service. • For more see Alexander Kjerulf’s post outlining 5 reasons “The Customer Is Always Right” is wrong, concluding that sticking to “The customer is always right” makes employees unhappy and that unhappy employees almost always give customers bad service. • New maxim: Happy employees means happy customers. http://positivesharing.com/2006/07/why-the-customer-is-always-right-results-in-bad-customer-service/

  8. Old maxim #3: Never be satisfied • Meaning: You can never be satisfied and complacent in business. You’ve must always want more. • This is a bad mistake which rests on a very fundamental misconception, namely that being satisfied means that you stop acting. • This is not about pretending things are great if they’re not. It’s about appreciating the fact that people in constant states of dissatisfaction erode an organization’s will and ability to act. • People who appreciate all the good in their organization and express their satisfaction create a positive working environment characterized by more: Motivation, Energy, Self-confidence and Happiness at work • Replacement: Always be appreciative but never complacent..

  9. Old maxim #4: Nice guys finish last • Meaning: We can’t be too nice in business. In fact, being nice may hinder your career and impede results. • That’s just not true, of course we should be nice at work. This doesn’t mean that you have to be nice to all of the people all of the time, but it means that you absolutely can be a nice person and succeed in business. I previously wrote about jerks at work and why they’re bad for business. The conclusion: Unpleasant people hurt the bottom line. • In a networked world - reputation matters, and it’s more important to be generous and likeable than to be ruthless and efficient. • New maxim: Nice guys get the job done. http://positivesharing.com/2006/07/jerks-at-work-and-how-to-lose-them/

  10. Old maxim #5: Grow or die • Meaning: A business is either growing or dying. A business can’t be successful if it’s not growing. • It’s interesting to see how growth has been elevated to an automatic good, questioned by very few businesses and executives. Growth certainly has some positive effects especially because it creates new possibilities and challenges for an organization and its people. This doesn’t mean that growth is bad but that growth isn’t always right for every business. Sometimes a business might be better off spending a quarter or a year not growing but simply consolidating existing business. Consequently not growing or even shrinking does not automatically represent business failure. It’s not how much you take in; it’s how much you keep. • .

  11. Let’s try new ways of thinking

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