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HELLO. Our Promise:. Challenger Brand Thinking. Our Drive:. Category Leadership. WE KNOW WHAT MOTIVATES ULTRA-AFFLUENTS. “The New Face of Wealth”. The Discerning Affluential. AFFLUENT + INFLUENTIAL = AFFLUENTIAL. FPO. FLEXJET BRAND ESSENCE & ARCHITECTURE.
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Our Promise: Challenger Brand Thinking Our Drive: Category Leadership
The Discerning Affluential AFFLUENT + INFLUENTIAL = AFFLUENTIAL
FLEXJET BRAND ESSENCE & ARCHITECTURE The Defining Elements of Your CHALLENGER BRAND
BRAND ESSENCE Inspiring Connecting Innovating Symbolism: Cultural Change Discovering Leading Essence: Unconventional Wisdom Guest lecturer at top local colleges Business-building case studies Substance: Insightful Thinking Award-winning creative contributions Frequent speaker at conferences Unique research designs Brands have depth just like people: SUBSTANCE, SYMBOLISM & AN ESSENCE
BRAND ESSENCE Freedom & Flexibility Knowledge Simplicity Symbolism: Lives Enriched Better quality of time Achieve full potential Essence: ? End-to-end expertise & solutions Best-in-class customer service Substance: Leaders Served Profitable business model State-of-the-art operating systems Leading- edge jets: Challenger & Lear Challenger Brands, at their essence, focus on THE DIFFERENCE THAT MAKES A DIFFERENCE
BRAND ESSENCE N Freedom & Flexibility Knowledge Simplicity Symbolism: Lives Enriched Better quality of time Achieve full potential Essence: Expert Navigators E W End-to-end expertise & solutions Best-in-class customer service Substance: Leaders Served Profitable business model State-of-the-art operating systems Leading- edge jets: Challenger & Lear S FLEXJET has, at its essence, an AUTHENTIC HERITAGE THAT IS UNIQUE & DIFFERENTIATING
BRAND ESSENCE Financial Navigator Technology Navigator Fashion Navigator Art Navigator Taste Navigator Sports Navigator Discerning Affluentials, the leaders served, have a NEED & DESIRE FOR EXPERT NAVIGATION
Communities Experiences Leverage Stage Goods Make Commodities Extract BEING THE ONLY EXPERT NAVIGATOR IN THE SPACE HOLDS THE POTENTIAL TO DRIVE BUSINESS Differentiated Relevant to COMPETITIVE POSITION CUSTOMER NEEDS Services Deliver Commoditization Commoditization Undifferentiated Irrelevant to PRICES EARNED Premium Market
BRAND ARCHITECTURE Brand Essence Core Values Personality & Attitude Brand Neighborhood Brands develop, over time, just like people: BASED ON THEIR VALUES, TRAITS & FRIENDS
BRAND ARCHITECTURE Essence Expert Navigators Core Values Time‐Craftsmanship- People‐Knowledge‐Simplicity Continuous Innovation Static Over Time Personality &Attitude: Insightful‐Innovative‐Passionate- Approachable‐Confidence Inspiring Genuine (no pretense) Brand Neighborhood Dynamic Over Time Challenger Brands stay relevant by: ALWAYS MAINTAINING A DYNAMIC ELEMENT
THE PATH TO SUCCESS 27,544 Pure Logic Shoppers 22% 6,600 Current Industry Customers5% 72,616 Discerning Affluential Customers 58% 125,200 Potential Customers 95% 25,040 Pure Passion Shoppers 20% Source: U.S. Census Bureau / Flexjet Pitch Document Source: Wealth Study Discerning Affluentials REPRESENT THE BIGGEST OPPORTUNITY
THE PATH TO SUCCESS Barriers to Category Participation Changes in Perception COSTLY NEGATIVE PERSONAL PERCEPTIONS NEGATIVE PEER GROUP PERCEPTIONS SAFETY QUESTIONS CATEGORY COMPLEXITIES WORTH THE PRICE SAVVY PERSONAL CHOICE SOUND BUSINESS INVESTMENT TRUSTED AVIATOR CATEGORY SIMPLICITY Being “Expert Navigators” Breaks the Barriers When Discerning Affluentials are expertly navigated: OPINIONS CHANGE & ACTION IS TAKEN
BUSINESS CASE Leverage Jet Expertise Drive the Category in a Way it Uniquely Benefits You Be the Authoritative Voice Stand for SomethingDifferent
GAUGING THE IMPACT CHALLENGING TRADITIONAL WAYS OF THINKING ABOUT METRICS
GAUGING THE IMPACT CONVENTIONAL THINKING Batting Average RBIs Stolen Bases CHALLENGER THINKING On-Base Percentage Slugging Percentage “Avoiding an out is more important than getting a hit.” CONVENTIONAL THINKING MAY ACTIVELY REWARD THE WRONG BEHAVIOR
Challenger Brand Thinking COSTLY NEGATIVEPERSONALPERCEPTIONS NEGATIVEPEERGROUPPERCEPTIONS SAFETYQUESTIONS CATEGORYCOMPLEXITIES WORTH THE PRICE SAVVY PERSONAL CHOICE SOUND BUSINESS INVESTMENT TRUSTED AVIATOR CATEGORY SIMPLICITY Success = Removing Category Barriers GAUGING THE IMPACT Conventional Thinking Success = Driving Brand Sales Success = Driving Perceptions of “Right Brand for Me” “Lowering category hurdles is more important than selling brand features.” Challenger Brand Thinking Focuses On: RESOLVING THE BARRIERS vs. PURSUING ONLY THE RESULT
DASHBOARD Ongoing Marketing ROI PLAN. DO. CHECK. ACTION. Initiative Specific Tracking GAUGING THE IMPACT Worth the Price Savvy Personal Choice Flexjet as the Right Brandfor Me Category Simplicity Sound Business Investment Trusted Aviator Agencies that embrace Challenger Brand thinking: TRACK SUCCESS & PROVE RESULTS
EXPERT NAVIGATORS & Thank you.