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DB SCHENKER Control Tower – Takes you through the logistics chain

DB SCHENKER Control Tower – Takes you through the logistics chain. DB Schenker Control Tower. Every solution is unique. A dedicated Control Tower is strategically located and takes the whole or partial responsibility for the client’s logistics process.

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DB SCHENKER Control Tower – Takes you through the logistics chain

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  1. DB SCHENKER Control Tower– Takes you through the logistics chain

  2. DB Schenker Control Tower Every solution is unique • A dedicated Control Tower is strategically located and takes the whole or partial responsibility for the client’s logistics process. • An outsourced logistics division handles everything from booking to shipment surveillance and warehouse administration. • We build unique solutions based on client need – basic or very advanced Control Tower setups. CUSTOMS ADMINISTRATION QUALITY SUPPLIER RELATIONS / IT OUTSOURCING WAREHOUSE ADMINISTRATION BUSINESS MODEL SHIPMENT MONITORING TRANSPORT BOOKING FREIGHT ADMINISTRATION TRAFFIC PLANNING TRANSPORT ADMINISTRATION INFORMATION RESPONSIBILITY LOGISTICS / TRANSPORT SYSTEMS CROSS TRADE PURCHASE RETURN LOGISTICS

  3. DB Schenker Control Tower Advantages • The development gives us major, global suppliers and customers, shorter product life cycles, tougher security requirements and shorter time to market. • In the current situation it is a great advantage to have one single contact for the whole logistics chain, who has control over the process, is readily available, and can give fast information. TRANSPORT BOOKING RETURN LOGISTICS CROSS DOCKING TRANSPORT MANAGEMENT YOUR ORGANIZATION LOGISTICS/TRANSPORTS QUALITY BUSINESS MODEL Returnlogistics Cross docking Suppliers End Customer TRANSPORT ADMINISTRATION RESULT FOLLOW UP Transport buying Transport admin Purchase Warehouse Distribution Finance Plants Warehousing LOGISTICS / TRANSPORT SYSTEMS CROSS TRADE Administration Transport planning

  4. DB Schenker Control Tower Experts in your logistic setup • Within DB Schenker we have specialist competence in several logistical areas. • We have excellent knowledge about our clients’ business and often provide an advising function when it comes to logistics questions about the day-to-day operations. • Industry, level of complexity, geographical factors and main transport need all affect the location of your Control Tower in our organization.

  5. DB Schenker Control Tower Thousands of possibilities • The blocks make it easy to visualize different solutions in order to find the most efficient process. • Most of the functions are on an operational level where action and follow up are natural steps. • Along with high requirements for evaluation, development and integration, we also work tactically and strategically together with our clients. SUPPLIER RELATIONS / IT LOGISTICS / TRANSPORT SYSTEMS TRANSPORT ADMINISTRATION QUALITY INFORMATION RESPONSIBILITY TRAFFIC PLANNING TRANSPORT BOOKING CUSTOMS ADMINISTRATION WAREHOUSE ADMINISTRATION CROSS TRADE CROSS DOCKING COMPLAINTS SHIPMENT NOTIFICATION

  6. DB Schenker Control Tower – a Case– Schenker Air & Ocean Valuable and time sensitive products require good delivery control The client manufactures and sells home electronics globally. All products for the Nordic markets arrive to Sweden by air. Control Tower TRANSPORT BOOKING QUALITY WAREHOUSE ADMINISTRATION CUSTOMS ADMINISTRATION • One point of contact for distribution • Always knows where the goods are located • Shipment monitoring • Short lead times and a high goods value – high demands on on-time delivery • Adapted IT-system SUPPLIER RELATIONS / IT TRAFFIC PLANNING LOGISTICS / TRANSPORT SYSTEMS INFORMATION RESPONSIBILITY TRANSPORT ADMINISTRATION CROSS TRADE PURCHASE RETURN LOGISTICS

  7. ESAB is a world leading company within welding and cutting. The company has European production units in Sweden, Poland, the Czech Republic, Italy, Germany, Romania, and Bulgaria.Control Tower DB Schenker Control Tower – a Case–Schenker Dedicated Services, ESAB 125,000 shipments in a dedicated transport network CUSTOMS ADMINISTRATION QUALITY SUPPLIER RELATIONS / IT OUTSOURCING • Controls a large part of the client’s transport within Europe, in a dedicated transport network • Responsible for distribution from production units to regional warehouses and end customers in Europe • Integrated operation with a dedicated IT-system • Single point of contact for all issues WAREHOUSE ADMINISTRATION BUSINESS MODEL SHIPMENT MONITORING TRANSPORT BOOKING FREIGHT ADMINISTRATION TRAFFIC PLANNING TRANSPORT ADMINISTRATION INFORMATION RESPONSIBILITY LOGISTICS / TRANSPORT SYSTEMS CROSS TRADE PURCHASE RETURN LOGISTICS

  8. GGP – Europe leading manufacturer of lawnmowers (Stiga, Belos, Castengarden, Alpina, Mountfield).Control Tower DB Schenker Control Tower – a Case– Schenker Land, Global Garden Products (GGP) Lawnmowers go combi-transports • Shipment monitoring of components, finished goods and spare parts within Europe. • Quality checking of component flows from supplier to production unit at GGP’s site in Tranås. • Monitoring of unloading of rail wagons, receiving inspection. • Warehousing • Delivery of spare parts globally • Coordination of cross trade shipments between countries. • Quality measurement of delivery dependability • KPI-reporting TRANSPORT MANAGEMENT TRAFFIC PLANNING BUSINESS MODEL CROSS TRADE RESULT FOLLOW UP INFORMATION RESPONSIBILITY RETURN LOGISTICS TRANSPORT ADMINISTRATION SHIPMENT MONITORING LOGISTICS / TRANSPORT SYSTEMS WAREHOUSE ADMINISTRATION

  9. Arla Food is Europe’s largest cooperative dairy company, owned by 9400 farmers in Sweden and Denmark. Control Tower DB Schenker Control Tower - Case– Schenker Land/Coldsped, Arla Food Tailor-made booking system • Books and controls the transport between Arla units in Alingsås, Gothenburg, Götene, Jönköping, Linköping, Stockholm and Örebro. • Administration in a separate booking system, customized for Arla Foods. • Extensive cross docking of imported goods, in a terminal in Gothenburg. • Charter transports, exclusively for Arla. • Combi-transports between Gothenburg and Stockholm. SHIPMENT MONITORING CUSTOMS ADMINISTRATION SUPPLIER RELATIONS / IT TRANSPORT RESPONSIBILITY QUALITY INFORMATION RESPONSIBILITY TRANSPORT ADMINISTRATION BUSINESS MODEL

  10. Telenor is one of Sweden’s leading complete suppliers of communication services. Control Tower DB Schenker Control Tower – a Case– Schenker Logistics,Telenor Spare parts always quickly in place, even if there’s network trouble TRANSPORT BOOKING • Total responsibility for warehousing and distribution of spare parts. • High demands on availability and delivery reliability. • Strategically located warehouse depots in Sweden. • Each component is uniquely, individually marked. • Return logistics. RETURN LOGISTICS CROSS DOCKING TRANSPORT MANAGEMENT QUALITY BUSINESS MODEL TRANSPORT ADMINISTRATION RESULT FOLLOW UP LOGISTICS / TRANSPORT SYSTEMS CROSS TRADE

  11. The client manufactures in Eastern Europe (Poland, the Czech and Slovak Republics, Czechoslovakia, Hungary) and transports the goods by rail to markets in Scandinavia and Europe.Control Tower DB Schenker Control Tower– Schenker Rail Rail requires other kinds of transport solutions • Weekly transport planning. • Loading coordination of wagons. • High demands on delivery reliability and quality. • Notification before arrival. • Follow up and statistics. • Combining railway environmental advantages with the flexibility of the truck. RETURN LOGISTICS CROSS DOCKING SHIPMENT NOTIFICATION CROSS TRADE PURCHASE COMPLAINTS

  12. The Logistics Blocks - Operational, Tactical and Strategic Level Operational Level Strategic Level Tactical Level TRANSPORT BOOKING INFORMATION RESPONSIBILITY CUSTOMS ADMINISTRATION QUALITY SUPPLIER RELATIONS / IT OUTSOURCING TRAFFIC PLANNING CROSS TRADE WAREHOUSE ADMINISTRATION TRANSPORT ADMINISTRATION LOGISTICS / TRANSPORT SYSTEMS BUSINESS MODEL TRANSPORT MANAGEMENT RETURN LOGISTICS CROSS DOCKING PURCHASE RESULT FOLLOW UP COMPLAINTS SHIPMENT NOTIFICATION DEVELOPMENT LOGISTICS STRUCTURE SHIPMENT MONITORING TRANSPORT RESPONSIBILITY FREIGHT ADMINISTRATION

  13. Transport bookingOperational level – performance and follow up TRANSPORT BOOKING Different units, depending on what’s been agreed, (production units, warehouse, client’s supplier and client’s client) can make transport bookings directly to the Control Tower. The client has one single point of contact for all bookings and transport.

  14. Traffic planningOperational level – performance and follow up TRAFFIC PLANNING After receiving the booking the Control Tower takes over. Services may include everything from network handled cargo to direct deliveries. The planning can for example be based on given departure/arrival times, cross docking in terminals or other services or restrictions.

  15. Transport managementOperational level – performance and follow up TRANSPORT MANAGEMENT Logistics is about coordinating a number of activities performed by different parties. A key in the operational setup is to always have reliable processes and good management. Our Control Tower has direct contact with all parties, for example road carriers, shipping, air, and rail companies in order to secure the daily business.

  16. Transport responsibilityOperational level – performance and follow up TRANSPORT RESPONSIBILITY We are the connecting link and take total responsibility for all transport, regardless of whether it is truck, rail, sea or air transport. By integrating all parties in the logistics chain we make sure agreed capacity is available and that transports are in line with the agreed time frame.

  17. Shipment MonitoringOperational level – performance and follow up SHIPMENT MONITORING Regardless of where in the world, what transport mode or what supplier, the Control Tower will have control of the shipment, and be one single point of contact to whom the client can turn with any kind of question. Another alternative is, of course, to track the goods with our tracking service on the web.

  18. Information responsibilityOperational level – performance and follow up INFORMATION RESPONSIBILITY A key factor in our business is the information exchange. All information is accessible for the Control Tower, who handles and forwards the information to relevant parties in the logistics chain. As a client you only need to communicate with one single party, but the information will reach all involved parties.

  19. Cross tradeOperational level – performance and follow up CROSS TRADE Cross trade is about handling goods flows between different countries, with different transport modes. Even if the product/transport does not physically concern Sweden, the Control Tower will still plan and organize the shipment. Another important function for the Control Tower is to provide support when suggesting different transport alternatives and planning deliveries together with the client.

  20. Freight administrationOperational level – performance and follow up FREIGHT ADMINISTRATION We take care of all logistics related administration. The Control Tower can facilitate and minimize the handling of supplier and client invoices, by for example creating collective invoices. This means reduced administration and a more clearer picture of the logistics cost involved.

  21. Cross dockingOperational level – performance and follow up CROSS DOCKING A cross docking solution can be a good alternative in a distribution system. A combined delivery is assorted and split in a warehouse/terminal, whereby client specific shipments can be made directly to the end customer. The final delivery can consist of a consolidated delivery from several suppliers to the same recipient.

  22. Return logisticsOperational level – performance and follow up RETURN LOGISTICS A part of the logistics solution may be a return process of products or packages. The Control Tower administrates and plans the transports and produces documentation in relation to the assignment. Besides that we can also monitor the process and report deviations.

  23. ComplaintsOperational level – performance and follow up COMPLAINTS We can take care of goods tracking and handle complaints regardless of transport mode or company involved. An effective handling of matter system allows us to follow up, analyze and take preventative action.

  24. Customs administrationOperational level – performance and follow up CUSTOMS ADMINISTRATION The Control Tower can take care of customs administration related to the transport. Everything is included from defining routines for simplified administration to production of different kinds of documents for import, export, re-export and intrastat reporting. Our IT-systems are connected to the TDS system.

  25. Warehouse administrationOperational level – performance and follow up WAREHOUSE ADMINISTRATION The Control Tower can handle all kinds of coordination and follow up of warehouse activities. Tasks can vary from warehouse management to operational activities with product information, order reception, balance requests and inventory management. Bookings are being made from the clients’ suppliers through integrated EDI-solutions, which facilitate the handling of supplier invoices.

  26. Shipment notificationOperational level – performance and follow up SHIPMENT NOTIFICATION The Control Tower takes care of notifications to the receiver, for example information with time of delivery or need for special equipment at the dispatch area.

  27. QualityTactical level – evaluation and performance QUALITY We have a well-developed approach when following up activities in the logistics chain. KPI/ratios are a natural part of our work, and form a basis for development as well as improvement work. Units of measure can for example be productivity, delivery precision, complaints, environmental impact and result of development projects.

  28. Transport administrationTactical level – evaluation and performance TRANSPORT ADMINISTRATION Logistics solutions require on-going improvements and changes to the administrative processes. Our Control Tower assists in developing new routines and tools needed to have a rational and simple administration process. We also assure that the chosen work model is implemented both with clients as well as suppliers.

  29. PurchaseTactical level – evaluation and performance PURCHASE A key factor in our business is a cost effective logistics solution based on reliable processes. An important part of the work is choosing the best transport mode and supplier. We help out with everything from RFQs, analyses and evaluations, nominate suppliers, secure the quality of the cooperation and negotiate with chosen suppliers. The agreements can be direct agreements of 3-party agreements.

  30. Supplier relations /ITTactical level – evaluation and performance SUPPLIER RELATIONS / IT We have a number of well-developed IT platforms and can communicate with most of the parties on the market. In case of complex and intense transport solutions we often have an important role when it comes to developing/improving the IT setup.

  31. Logistics / transport systemTactical level – evaluation and performance LOGISTICS / TRANSPORT SYSTEMS A Control Tower has an important role in the routine review of the logistics/ transport systems. This is necessary because of the ongoing change of factors, for example if suppliers/customers change location or volumes dramatically change.

  32. OutsourcingStrategic level – develop, define, integrate OUTSOURCING From a strategic perspective it is important to define, analyze and decide how the interface between the parties should be constituted. The goal is to have the best overall efficiency and cost. It may result in a situation where all or part of the client’s functions are being taken care of by the logistics supplier. A solution can be that the totality of the forwarding department is being transferred to the Control Tower.

  33. Business modelStrategic level – develop, define, integrate BUSINESS MODEL The Control Tower is a key player in the operational setup. On the strategic level we are unique in that our business model that makes us the only business partner the client needs within the logistics area. This means that the client can have one logistics partner – and still have access to all logistics solutions and supplier alternatives on the market.

  34. Follow up of resultsStrategic level – develop, define, integrate RESULT FOLLOW UP By being the uniting business partner, we have an excellent ability to track all transport and assignments performed. The follow up is undertaken by reporting different KPIs and key figures in order to continuously track changes, develop and improve in the right direction together with the client. The measurements are further on be used as the basis for important, strategic decisions.

  35. Development / logistics structureStrategic level – develop, define, integrate DEVELOPMENT LOGISTICS STRUCTURE Our strength as the uniting logistics party is that we take an active role in the strategic logistics improvement work. Except improvements on the tactical/operational level, we also suggest totally new solutions in order to help our clients develop and offer cost effective logistics solutions. A strategic project group often comprises representatives from both the client’s and our own management board.

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