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Directors’ Forum NYSFAAA Conference 2012

Directors’ Forum NYSFAAA Conference 2012. Diane Corbett UAlbany , Director of Financial Aid Beth Post-Lundquist Skidmore, Director of Financial Aid. A conversation with directors, aspiring directors, all others interested covering:. Challenges Day-to-day Internal Successes

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Directors’ Forum NYSFAAA Conference 2012

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  1. Directors’ ForumNYSFAAA Conference 2012 Diane Corbett UAlbany, Director of Financial Aid Beth Post-Lundquist Skidmore, Director of Financial Aid

  2. A conversation with directors, aspiring directors, all others interested covering: • Challenges • Day-to-day • Internal • Successes • Achieving goals • Implementations • Rewards • Mentoring • Educator • Long-term • External • Meeting Deadlines • Effective Communication • Leadership • Advocacy

  3. Challenges • Day to Day • Managing priorities – multiple demands • Managing staff • Work/life balance • Long-term • Consequences of errors • Continually diminishing/limited resources • Administrative • Packaging • Internal • Budget and/or discount rate • Structure and collaboration • External • Regulatory (state and federal) • Affordability counseling to parents/students

  4. Successes • Achieving Goals • Scholarship Enhancement • Improving Enrollment Yields • Accurately projecting budgets • Implementations • IT • Policy • Regulatory • Meeting Deadlines • Reporting • Awarding • Effective Communication Strategies • Web, Email, Text, Social Networking • Marketing • Award Letters

  5. Rewards • Mentoring Role • New staff • Even not-so-new staff • Leadership Opportunities • Professional organizations • On campus with senior administration, trustees, etc. • Educator (students/families and colleagues) • Financial aid nights • Admissions, Bursar, Development and more • Your “Boss” • Advocacy • More broadly: Government Relations • More locally: Making the case for resources

  6. Summary • Financial aid as a profession is particularly dynamic and demanding • It is easy to feel – to be! – overwhelmed by the responsibilities of the office and to end up isolated from colleagues whose eyes glaze over at the complexity of financial aid administration • Therefore, acknowledge your offices’ Successes • To your staff at staff meetings – your morale is contagious • Be aware of your team’s effort and generous with genuine praise • Be at least as diligent looking for and recognizing competencies, creativity, innovation and accuracy in your staff as you are in discoverthe inevitable problems • Support your team and you will find a source of support for yourself • …and remember to reflect on the Rewards • We have a unique “seat at the table” and with it comes any number of ways in which we can make a positive difference and thus feel good about our choice to embrace the role of Director.

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