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Public Service Staffing Tribunal Complaints. Update to UMCC HR Sub-Committee 1 December 2006. Background. PSEA – 31 December 2005 Preamble Merit Essential Qualifications PSST Internal Appointments & lay-offs Complaints / Abuse of Authority Managerial Decisions versus Process.
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Public Service Staffing Tribunal Complaints • Update to • UMCC HR Sub-Committee • 1 December 2006
Background • PSEA – 31 December 2005 • Preamble • Merit • Essential Qualifications • PSST • Internal Appointments & lay-offs • Complaints / Abuse of Authority • Managerial Decisions versus Process
PSST Complaint Process Complaint filed Notice of appointment or proposed appointment; lay-off 15 days DH identifies other parties 5 days Exchange of Information 25 days Complainant files allegations 10 days Deputy Head reply 15 days Other party reply 10 days Mediation Pre-Hearing Conference Hearing
PSST Stats • Over 200 complaints received PS wide • 34 DND cases • 12 resolved - ADR, mediation, withdrawal • 10 at Exchange of Information • 8 at mediation stage • 3 jurisdiction issues (transition measures) • 1 PSST decision (full-hearing)
PSST Decisions • 4 PS complaints resolved by decision • 3 DND cases • 8 Procedural Orders issued • Impact • - Allegations and relevant information • - Burden and onus on complainant • - No static definition of Abuse of Authority
Lessons Learned • Importance of Communication • Informal Discussion • Exchange of Information • Interests respected when issues addressed early • Internal ADR services • PSST Mediation services • Complaints not always just about Staffing • Opportunity to resolve other issues