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Rating IT Quality : Software Project Management and Business Risk

Rating IT Quality : Software Project Management and Business Risk. Program overview . Assessment criteria Software project management practices Industry trends Issues for organizations. Currently accepted criteria . Benefit to the organization Costs/risks of implementation. Revenue

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Rating IT Quality : Software Project Management and Business Risk

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  1. Rating IT Quality:Software Project Management and Business Risk

  2. Program overview • Assessment criteria • Software project management practices • Industry trends • Issues for organizations

  3. Currently accepted criteria • Benefit to the organization • Costs/risks of implementation

  4. Revenue Cost savings Value of the data Benefits: Financial measures

  5. Staff productivity Customer loyalty Benefits: User satisfaction

  6. Investment in infrastructure Capacity/scalability Security Costs/risks:

  7. Emerging criteria • Software quality • Project management process

  8. Usable Reliable Maintainable Extendable Software quality definitions

  9. Appropriate Repeatable Measurable Predictable Teachable Scalable Project management process goals

  10. Project lifecycle Development methodology Configuration management Version control Testing Change management Documentation Training Monitoring Project-level practices

  11. Project Office Change Control Board Software Quality Assurance TSAs/Help Desk Organization-level practices

  12. Primavera, MS Project SMS Visual Source Safe Rational ClearQuest Segue SilkTest/ Radview WebLoad Patrol Support Magic Tools of the trade

  13. Legal issues Financial impact Ratings market Industry trends

  14. Product liability Contract disputes UCITA Legal issues

  15. Auditors’ review FASB tax rules Pricing of electronic products Financial concerns

  16. International Standards Organization NGO founded in 1947 1,928 standards European and Asian market Software Engineering Institute U.S. gov’t funding, founded 1984 CMM levels 1-5 U.S. market Ratings market

  17. Internal systems External customers B-to-B initatives New product opportunities Issues for business

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