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Information Technology Enterprise Strategic Investment Plan– Implementation Workplan

Information Technology Enterprise Strategic Investment Plan– Implementation Workplan. WORK IN PROGRESS Draft - May 26, 2006. Executive Summary.

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Information Technology Enterprise Strategic Investment Plan– Implementation Workplan

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  1. Information Technology Enterprise Strategic Investment Plan– Implementation Workplan WORK IN PROGRESSDraft - May 26, 2006

  2. Executive Summary The Information Technology Enterprise Strategic Investment Plan, as approved by the Board of Trustees in April 2006, calls for achieving significant improvements in information technology capacity, reliability, and availability while also investing in an infrastructure for educational innovation. During the first year of implementation (FY’07) we focus on stabilization activities with the intent of solidifying current enterprise services, improving system usability, building organizational capacity, and laying the technical foundation for supporting system-wide innovation.

  3. Desired Future State • “Best in class” educational support services • Integrated, seamless core administrative services • Strong, flexible statewide technology backbone

  4. Goals • Mission Critical Applications: Achieve high-level of system availability and redundancy for mission critical applications • High-Performance Network: Achieve a stable, high-performance statewide network • Enterprise Architecture: Define a modular architecture for user-friendly, uniform access to enterprise data and applications • Core Platform Components: Eliminate risks inherent in current reliance on obsolete core platform components • Enhanced Security: Enhance system-wide security • Customer Service: Create a customer-focused organization that delivers high-value services

  5. Mission Critical Applications • Goal#1: Achieve high-levels of system availability and redundancy for mission critical applications ($4.2M) • 2007 Deliverables • Hardware upgrades for ISRS, D2L, and Data Warehouse • Failover capability for ISRS, D2L, and Data Warehouse • Disaster Recovery/Failover physical site • Sufficient licenses for ISRS, D2L, and Data Warehouse • IMS of the future planning • Develop load and capacity projections • 3rd shift coverage • Campus Benefits • Reduced downtime • Improved responsiveness to outages • Key Metrics • system uptime, response times, license compliance

  6. Mission Critical Apps Timeline

  7. High-Performance Network • Goal#2: Achieve a stable, high-performance statewide network ($3.05M) • 2007 Deliverables • Upgrade of WAN routers • Installation of enterprise network performance tools • Increased bandwidth • Redundant paths • Campus Benefits • Improved network reliability • Enhanced monitoring • Improved response times for outages • Improved throughput for delivering enterprise and campus applications • Key Metrics • network uptime, response times, bandwidth

  8. Network Timeline

  9. Architecture • Goal#3: Define a modular architecture for user-friendly, uniform access to enterprise data and applications ($1.85M) • 2007 Deliverables • Enterprise Architecture Guide • Technical design for Identity Management • Technical design for Seamless • Conceptual design for Enterprise Portal • RFP for Identity Management hardware and software • Reduction of duplicate records • Standard data warehouse students reports tailored for campuses • Campus Benefits • Duplicate record resolution • Documented standards for data access and application development • Enhanced reporting capability for decision making • Key Metrics • Duplicate records, available reports, enterprise architecture guide

  10. Architecture Timeline

  11. Core Platform Components • Goal#4: Eliminate risks inherent in current reliance on obsolete core platform components ($1.35M) • 2007 Deliverables • RDB to Oracle migration • Uniface to J2EE migration • Campus Benefits • Easier access to data • Enhanced usability, user interface, accessibility • Key Metrics • user interface improvements, module conversions

  12. Core Timeline

  13. Enhanced Security • Goal#5: Enhance system-wide security ($1.1M) • 2007 Deliverables • Installation of enterprise-class security and network event monitoring tools • Online security awareness training program • Develop and implement security assessment instruments • Campus Benefits • Consistent implementation of enterprise security requirements • Greater assurance of data privacy • Limitation of legal exposure • Sharing of security best practices across campuses • Key Metrics • document security incidents, audit compliance, user education

  14. Security Timeline

  15. Customer Service • Goal #6 • Create a customer-focused organization that delivers high value services ($450K) • 2007 Deliverables • Publish and maintain list of current services and corresponding service level agreements • Publish and maintain master list of active projects • Newly defined and ratified IT governance charters • Campus Benefit • Improved participation in decision making • Increased transparency and accountability of IT organization • Key Metrics • customer satisfaction, assessment of project delivery by customers

  16. Customer Service Timeline

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