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1. HCA 340 Course Tutorial For more course tutorials visit www.indigohelp.com

2. HCA 340 Course Tutorial HCA 340 Week 1 DQ 1 Leadership and Management in Healthcare HCA 340 Week 1 DQ 2 Management and Motivation • Leadership and Management in Health Care. Compare and contrast leadership roles and management responsibilities in a non-health care setting with that of a health care organization. In addition, present an overview of key leadership traits fundamental for health care organizational effectiveness, and discuss the essential functions of health care managers. What does it take to be a “good” leader or manager? • Management and Motivation. Discuss the overall importance of motivation as it relates to management. What are the benefits of having a fully motivated staff, and what are the potential consequences of not having motivated staff? What do contemporary theories tell us about the significance of motivation as a function of employee needs, extrinsic and intrinsic factors? How do we motivate across generations

3. HCA 340 Course Tutorial HCA 340 Week 2 DQ 1 Organizational Behavior and Management HCA 340 Week 2 DQ 2 Strategic Planning • Organizational Behavior and Management. Review the following case study in your textbook, Prelude to a Medical Error (pp. 416-417). Examine the application and answer Discussion Question 1: "Identify and discuss examples of preconceptions, assumptions, and mental models evident in this scenario. What are the consequences of the ways these health providers are thinking about the situation?" How might you, as the healthcare administrator of this organization, handle this situation and deal with each • Strategic Planning. Strategic planning is essential in the sustainability of all healthcare organizations. Outline the processes, or steps, involved in the strategic planning process and continual monitoring of the internal and external environment. Discuss how strategic planning is a dynamic, verses linear, process. • Why is this important? What roles, if any, do quality and information technology play in an organization's strategic direction? Use one scholarly reference, cited according to APA guidelines as outlined in the Writing Center

4. HCA 340 Course Tutorial HCA 340 Week 3 DQ 1 Health Insurance Benefits HCA 340 Week 3 DQ 2 Managing Financial Budgets • Health Insurance Benefits. Managers need to understand the impact on the financial viability of a health service organization for providing care to the uninsured or underinsured. Review the following case scenario and answer the discussion questions. • Joe Smith is a 27- year-old Caucasian male who works two part-time jobs for two different construction companies. Joe has been having dizzy spells off and on for the past two months. While driving to work one day, he loses consciousness and is involved in a motor vehicle accident. Joe is admitted to your not-for-profit hospital with a broken leg and multiple lacerations. • Managing Financial Budgets. Health care financial management is complex and an effective health care administrator must understand what makes up the foundation to financial operations. This includes: health insurance (private and social) and reimbursements, private vs. not-for profit entities, costs and expenditures, capital, materials management, and budgeting. • 1. Outline

5. HCA 340 Course Tutorial HCA 340 Week 3 Final Project Outline HCA 340 Week 4 DQ 1 Managing Multidisciplinary Professionals • Final Project Outline/Annotated Bibliography. Submit the following to your instructor for review: • 1. Identify the topic of your Final Project • a. Describe • Final Project Outline/Annotated Bibliography. Submit the following to your instructor for review: • 1. Identify the topic of your Final Project • a. Describe the issue, why it was selected, the perspective of approach, and the scope of the paper. • 2. Provide

6. HCA 340 Course Tutorial HCA 340 Week 5 Final Project • Focus of the Final Project • Managing Health Care Organizations • The Final Project should demonstrate understanding of the reading assignments, class discussions, your own research and the application of new knowledge. It should utilize previous skills developed in foundational health care courses and apply them within the context and viewpoint of health care administrator and his/her role managing health and human services. • For the Final

7. HCA 340 Course Tutorial HCA 340 Week 4 DQ 2 Human Resources HCA 340 Week 4 S.W.O.T. (Strengths, Weaknesses, Opportunities, Threats) • Human Resources. Human resources are an integral part of health care operations to recruit and retain high quality, and often highly specialized employees. • 1. Describe why human resources management is comprised of strategic and administrative actions, providing examples of each. • 2. Outline • S.W.O.T. (Strengths, Weaknesses, Opportunities, Threats). For this assignment, you will apply the S.W.O.T. Situational Planning Strategy introduced in Chapter 5 of your course text, based upon the following: • Situation: You are the C.E.O. of Community South Medical Center, a large, urban for-profit healthcare facility. This institution has comprehensive health services including acute care, residential care, independent living, in-home nursing, hospice, neonatal, and pediatric services, advanced cardiac services, a major trauma center, a center of excellence for pulmonary services, and a neurosurgery center.

8. HCA 340 Course Tutorial HCA 340 Week 5 DQ 1 Cultural Diversity in Healthcare HCA 340 Week 5 DQ 2 Healthcare Ethics and Law • Cultural Diversity in Healthcare. Read over the information in The Provider’s Guide to Quality & Culture website and examine the case study from your textbook titled, Heritage Valley Medical Center: Are Your Managers Culturally Competent?. Then answer the following questions: • 1. How have the changing definitions of diversity affected healthcare management and the delivery of healthcare services in this organization? • 2. What • Healthcare Ethics and Law. A woman arrives at a suburban emergency room in active labor. Both she and her husband speak little English. The staff determines that the mother (and baby) is uninsured and unable to pay for healthcare services out-of-pocket. The baby is showing signs of distress and needs to be delivered. The on-call OB-GYN physician refuses to come to the hospital. He recommends that the patient

9. HCA 340 Course Tutorial For more course tutorials visit www.indigohelp.com