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Learn how to make informed consumer choices by considering factors that influence your decisions, such as income, job, environment, interests, and advertising. Avoid impulse buying and gather information, compare prices, and read product labels. Understand your consumer rights and responsibilities to shop safely and avoid fraud.
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Chapter 22 Making Consumer Choices
Consumer • Someone who buys and uses goods and services produced by others • To become a better consumer, you must consider the factors that influence your choices
Influences on a consumer • Your income • Your job • Your environment • Your personal interests and values • Advertising • Peer pressure
Shopping safely: • Be aware of the influences • Avoid impulse buying (making unplanned purchases at the spur of the moment) • Gather information about products • Watch for sales • Comparison shop – take time to compare products, prices, and services • Look before you buy
Look before you buy • Inspect a product’s quality • Look at the price tag • Find out if it is a name brand or store brand • Read product labels • Ask about a warranty
Department stores Specialty stores Discount stores Factory outlets Warehouse clubs Mail-order companies Electronic shopping Yard sales Flee markets Places you can comparison shop:
Consumer Rights • Right to safety • Right to be informed • Right to be heard • Right to choose • Right to redress – right to have wrong information corrected quickly and fairly • Right to consumer education
Consumer Responsibilities • Take care of the products you try on or handle • Be fair and honest with stores • Pay attention at the time of purchase, be sure it is the right amount • Save sales receipts, instructions, and guarantees
Beware of consumer fraud • Don’t fall for phony prize notification • Never give your family’s credit card number out • Don’t send money to an unknown business or organization • Resist sales pressure