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Karen Keys Lauren Comito Tara Lannen-Stanton. Back to Basics: Strategies & Techniques for Teaching Basic Digital Literacy to Underserved Populations. Digital Literacy. The ability to locate, organize, understand, evaluate and analyze information using digital technology. Levels
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Karen Keys Lauren Comito Tara Lannen-Stanton Back to Basics: Strategies & Techniques for Teaching Basic Digital Literacy to Underserved Populations
Digital Literacy The ability to locate, organize, understand, evaluate and analyze information using digital technology. • Levels • Ask people what they need
Your Underserved Populations • Population • Demographics • Education level • Income level • Languages other than English • Teens • Housing situation
Making Connections • Other more pressing needs • Food • Housing • Transit • Referrals • Partnerships
Partnerships & Extra Help • ReServe • Summer Youth Employment Program • NY Cares • Teen Net Mentors • Volunteers • Interns
Identifying Technology Needs • Assessment • Informal • Formal • Questions under the question • Identifying larger need before technology need • Language issues
Staff structure • Outreach & Programming Librarians • Youth Counselors • Technical Support Aides • Teen Net Mentors • ReServe Job Developers
Funding Sources • Local • State • National/Big Money • USDA Community Connect Grants • IMLS • Tech Soup • MacArthur Digital Meeting & Learning Initiative • Public/Private Partnerships
Frequent Challenges/Questions • Privacy concerns or lack thereof • Credibility of resources • Too good to be true • Other tech questions • Saving and storing documents • Beginners in your intermediate classes
Tips • Patience, patience, patience • Encouragement • Blame the technology • Recommended order for classes • Online tutorials for practice and improvement
Curriculum • Many resources already exist • Identify the needs in your classes • Relevance and utility • Customizable • Focused topics
Curriculum • Top 10+ lists • Lessons • Exercises • Quizzes • People love paper! • Cheat sheets
Classes • All different levels in one class • Pay attention to seating • Less skilled • Individualized attention • More skilled • "Challenge" exercises
Scheduling • Experiment with timing and length • Multiple week sessions? • Boot camps • Beginner classes vs. intermediate classes
Open Lab • Working around time limits • Structured time for specific purposes • Short one-on-ones • Encourages use of online library tools • Keyboarding!
Resources We Love! • Mousercise pbclibrary.org/mousing/mousercise.htm • Learning Express Library • GCF Learn Free • Playspent.org • Carnegie Library of Pittsburg Help Sheets • Microsoft Digital Literacy curriculum