Health Literacy: Gaining Personal Meaning from Health Information

1. T Health Literacy: Gaining Personal Meaning from Health Information Hints and Tips 25th March 2014 “We want Scotland to be a health literate society which enables all of us to have sufficient confidence, knowledge, understanding and skills to live well, on our own terms, and with any health condition we may have.” National Health Literacy Action Plan 2014 . Health Literacy ALISS Bibliotherapy NHS Inform Signposting Communities of Practice Examples Shared Decision-Making Benefits • 1. Aids to Shared Decision-Making: • Teach Back • Ask Me 3 • Talking Points • 2. Health Information Navigator • 3. The Health Literacy Place Service user empowerment. Personalised experience, relationship-based care. Makes best use of available assets – knowledge of people and communities. 4. Helps to address health inequalities. 5. Supports self-management across multiple conditions. Challenges / Lessons Learned Further information • Scale: 47% of people in 8 European countries have inadequate health literacy. • Hidden problem • Workload and time • Culture and mindset – staff and service users. Name: Ann Wales Title:Programme Director Organisation: NHS Education for Scotland Contact Details:ann.wales@nes.scot.nhs.uk