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Problem Solving Sequence

Problem Solving Sequence. What is a problem?. An obstacle stands in the way of a goal you want to reach Or when there is a discrepancy between in initial state and a goal state and no ready-made solution yet. When you face the problems, you will …. Try to solve it on your own

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Problem Solving Sequence

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  1. Problem Solving Sequence

  2. What is a problem? • An obstacle stands in the way of a goal you want to reach • Or when there is a discrepancy between in initial state and a goal state and no ready-made solution yet

  3. When you face the problems, you will… • Try to solve it on your own • Seek help from the others • Just ignore the problems

  4. Problem solving sequence • In order to solve the problems in an effective way, there has the problem solving sequence to follow

  5. 1. Define and limit the problem

  6. 2. Analyze the problem and gather data

  7. If you tackle the problem without recognize what the problem is, you will: • Don’t know if the solution is working • Fail to solve the problem • Or even make the problem worse • Bring extra trouble to the others • May affect the morale (if work in group)

  8. 3. Establish criteria for possible solutions • Positive thinking • Claim down

  9. 4. Suggest all possible solutions • Use convergent and/or divergent thinking to suggest possible solutions • Convergent thinking •  in a logical way • Divergent thinking •  use imaginations

  10. 5. Select the best solution • Consider all possible solutions carefully • Outweigh the pro and cons of all possible solutions • Anticipate the possible outcomes • Choose the best one that satisfied the problems/ reach the goals

  11. 6. Plan for implementing the solution • After chose the best solution • Think how to implement the solution? •  set up a plan •  follow the procedures •  monitor the progress when dealing the problem (yourself or ask others)

  12. Follow the sequences •  probably can solve the problem •  congrulation •  learn from the experience • If failed to solve the problem •  don’t give up •  review the sequences again •  find out which steps go wrong •  correct it •  finally can solve the problem too

  13. Reference • Ideal Problem Solver (2nd edition),1993 by John D. Bransford, Barry S. Stein • Problem Solving and Decision Making, 1993 by Graham Wilson • Problem Solving (2nd edition), 1993 by Hank Kahney

  14. END

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