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Supporting the Cluster Excellence Programme

Learn about the EFQM (European Foundation for Quality Management) and their Cluster Excellence Programme. Discover how the programme supports organizations in achieving excellence and optimizing profitability. Get information on the EFQM assessment and recognition process, as well as supporting tools like the EFQM Framework for Cluster Management.

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Supporting the Cluster Excellence Programme

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  1. Supporting the Cluster Excellence Programme Matt Fisher, EFQM 5th June 2013

  2. What is EFQM? Not-for -Profit Foundation formed in 1988 500 Members covering over 50 different sectors 30,000 Organisations in Europe are using the EFQM Excellence Model More than 4,500 networking contacts

  3. Who do you work for…? • Brand reputation • Ethical behaviour • Transparent communication • Opportunities to develop & grow • Work / life balance • Pride in Organisation • Value-adding products & services • Excellent service • Return on investment • Optimise profitability • Sustainable financial growth Society People Customers Shareholders • Leaders who inspire trust • Clearly defined long-term strategy • Robust internal processes • The right Partners & Suppliers

  4. EFQM Assessment & Recognition Top level of recognition, for mature organisations far exceeding ECEI Requirements Increasing maturity and capabilities, starting to exceed ECEI Requirements Next step, for organisation meeting the majority of ECEI Requirements Starting point, aimed at bringing organisations up to ECEI Minimum Requirements

  5. Supporting Clusters • EFQM Framework for Cluster Management • Developed based on the ECEI Minimum Requirements & the EFQM Excellence Model. • The EFQM Model in Cluster Management language • Quick Check • Simple self-assessment against the minimum requirements. • Designed to support Committed to Excellence. • Cluster Excellence Matrix • More comprehensive self-assessment tool, based on the EFQM Framework for Cluster Management. • Designed to support Recognised for Excellence.

  6. Starting the Journey

  7. Supporting your journey… EFQM KalDer Support from our Partner in Turkey: • Support direct from the Brussels office: • info@efqm.org • www.efqm.org

  8. Thank You More information: www.efqm.org

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