1 / 13

User-Centered Website Development Task Analysis

This presentation discusses task analysis in user-centered website development, exploring goals, tasks, and actions, as well as task sequences and hierarchies. It also covers procedural analysis and the importance of granularity.

gregoryhillman
Download Presentation

User-Centered Website Development Task Analysis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. TASK ANALYSIS slides and lecture based on Chapter 3 of User-Centered Website Development (McCracken & Wolfe)‏ DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  2. GETTING STARTED: TASK ANALYSIS slides and lecture based on Chapter 3 of User-Centered Website Development (McCracken & Wolfe)‏ DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  3. YOU ARE NOT YOUR USER DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  4. GOALS, TASKS, ACTIONS GOALS: What people want to accomplish. buying shoes find a customer's shipping address being entertained (not technology dependent)‏ DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  5. buying shoes enter url of website search for styles check availability of size (tasks can change with technology)‏ DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen GOALS, TASKS, ACTIONS TASKS: Mechanisms people use to accomplish goals. • buying shoes • drive to store • talk to salesperson • try on shoes

  6. GOALS, TASKS, ACTIONS ACTIONS: The individual steps to accomplish a task buying shoes enter url of website open web browser place cursor remember url type it correctly press “return” or click “Go” search for styles find search form etc. DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  7. GOALS, TASKS, ACTIONS GRANULARITY The level of detail in your description of tasks, sub-tasks and actions. DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  8. GOALS, TASKS, ACTIONS GRANULARITY The level of detail in your description of tasks, sub-tasks, actions. DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  9. GOALS, TASKS, ACTIONS TASK SEQUENCES Task Sequences describe the order in which the tasks take place write the letter address the envelope put letter in envelope put stamp on envelope Is that the only way to do the task? Observe your users in action. Strive to give the user flexibility to complete the job in whatever sequence is most comfortable. A new system should disrupt users' usual way of doing things as little as possible Do you have a reason to restrict your user to that sequence? DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  10. GOALS, TASKS, ACTIONS TASK HIERARCHIES shows the components of a task (sub-tasks, actions)‏ can take the form of a flow chart level of detail is dependent on project DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  11. DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  12. PROCEDURAL ANALYSIS Most detailed Shows individual steps and decisions the user goes through in carrying out a task Takes into account how the constraints of the user interface effect the process DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

  13. DMS 546 / DMS 446INTERFACE DESIGNSpring 2008 - Al Larsen

More Related