Breaking Through Mobility and Cloud A Customer Conversation

1. Breaking Through Mobility and Cloud A Customer Conversation Patrick Rogers VP, Solutions & Integrations

2. NetApp and Citrix: A Strategic Partnership Built for Customers • 11+ year history • Delivering Enterprise Mobility and Cloud Services Solutions across ShareFile, XenDesktop, XenApp, CloudPlatform, and CloudBridge • Mutual strategic partners (Cisco and Microsoft) • NetApp is premier storage partner • 10,000+ joint customers worldwide #NetAppSynergy see in presentation mode

3. Suresh Nagarajan, Manager, IT • Brian Svidergol, • Windows Team Lead Timothy Haynes, Director of Information Technology Cyrano Rizzo, Infrastructure Manager University of Sao Paulo

4. The Storage Leader for Desktop Virtualization, Mobility and Cloud • NetApp Data ONTAP, the world’s #1 storage operating system for virtualized environments • Clustered Data ONTAP delivers software defined data infrastructure • Improve efficiency and flexibility, without sacrificing performance and reliability NetApp R #NetAppSynergy

5. Centene offers unique, cost-effective healthcare coverage solutions for low-income populations through locally based health plans and a wide range of specialty services. Coverage solutions include government sponsored programs including Medicaid, TANF, CHIP, Aged Blind and Disabled, Long Term Care, Foster Care, Medicare Special Needs Plans and Hybrid solutions Health plan services offered in 18 states with multiple product lines serving over 2.6 million lives Contracts with approximately 100,000 physicians, 950 hospitals and 255 Federally Qualified Health Centers Provide specialty health solutions such as pharmacy, behavioral health and specialty therapies, life and health management services, managed vision and tele-health through affiliated health management companies Overview #NetAppSynergy

6. Business Challenges • Scale infrastructure on time to meet business growth • Virtual desktop that's stable and flexible • Performance impact due to boot storms • Unable to support unexpected increase in Citrix usage due to bad weather • Running out of capacity in existing datacenter #NetAppSynergy

7. Solution & Key Learnings • Citrix XenDesktop and XenApp supporting 5000 employees • Deployed NetApp FAS 6200 series in both data centers and Cisco UCS • Migrated to new datacenter in 18 hours using NetApp SnapMirror • 545 TB’s of storage replicated and migrated • 1600+ Servers and workloads migrated • Old data center became DR site with NetApp SnapMirrorreplication between data centers • NetApp storage efficiencies to reduce cost, less storage usage and improve performance • User log-in time reduced from 2+ minutes down to 30-45 sec • Citrix was service desk #1 incident, now dropped significantly • Hourly replication to sync data enables recovery anytime • Evaluating NetApp SSDs to help make logins even faster Customersuccess #NetAppSynergy

8. Overview • Data Center Converged Networking Solutions • High performance Ethernet and Fibre Channel connectivity products • 1,400 solution users • 20 locations worldwide • Two data centers (US and India) now, New Zealand next • DR site in Northern California • Multiple server and storage OEMs • Solutions used by Fortune 1000 #NetAppSynergy

9. Business Challenge • Employees engaging in BYOD • Different hardware, applications, and security practices through acquisitions • Enable universal access to applications • Provide latest versions of apps to users • Maintain data security • Backup and protect data #NetAppSynergy

10. Solution & Key Learnings • Staged rollout of Citrix ShareFile to 1,400 solution users • HP and IBM servers with NetApp storage on-premise • Backup data locally with NetApp SnapVaultand protect data for disaster recovery with SnapMirror • Maintain data compliance inside Emulex data centers • No need for VPN access • Rolling forward with desktop and application virtualization for BYOD (90% applications, 10% desktops) • Evaluating MDM solutions and strategy Customersuccess #NetAppSynergy

11. Overview Best Best & Krieger, LLP (BB&K) is a full-service law firm with more than 200 attorneys in eight offices across California and one office in Washington, D.C. #NetAppSynergy

12. Business Challenge • Quickly outgrew production data center and needed an IT foundation that would allow future expansion • Address new mobile work style of legal staff • With more remote sites coming online, requirements for on-demand access to user desktops and applications were critical. • Challenged in pulling together a comprehensive data protection strategy • Increased complexity in managing disparate storage and dedupe technology #NetAppSynergy

13. Solution & Key Learnings • Deployed Citrix XenDesktop on NetApp and Cisco • More agile and scalable to quickly change with business climate • Reduced backup windows by over 50% with NetApp storage efficient technologies – NetApp SnapVault,SnapMirrorand SnapManager for Exchange and SQL • 48% less storage used with NetApp’s Storage Efficiency (Thin Provisioned and Deduplication) technologies translates to cost savings on energy bill • Eliminated boot storms with XenDesktop VDI Power Management • Increased security, speed and efficiency with which its attorneys and staff were accessing their data and applications • Streamline IT operations by making it possible to upgrade software, operating systems and patches both more securely and easily through the centralized management afforded by the platform. • Significant savings in desktop replacement costs, as well as a time-savings due to centralized management of our IT environment • Goal by July 2013: 100% of the firm (~500 users) will be using thin clients • Evaluating Citrix ShareFile with NetApp as on-prem storage Customersuccess #NetAppSynergy

14. Overview • University of Sao Paulo is Brazil’s largest public university and country’s most prestigious educational institution • One of the largest higher education institutions in Latin America • 115,000 students across 80 departments • 11 campuses, four in Sao Paulo • In group of 101-151 top world universities*; 1st in Latin America** * Academic Ranking of World Universities ** Quacquarelli Symonds ranking #NetAppSynergy

15. Business Challenge • Issue with decentralized data centers • Some legacy and outdated servers • Poor backup policies and data protection • Consolidation to 5-6 data centers • Business needs impacted by slow IT purchasing process • Pre-requisite for new solution: Flexible, ease of use, agnostic and scalable #NetAppSynergy

16. Solution & Key Learnings • Citrix CloudPlatform on FlexPod supporting 100,000+ users • Automation and standardization • Ease of use with simple interface • Capable to deliver a new complete virtual IT environment in minutes • 75% less cost with Cloud USP compared to other commercial offerings • Citrix XenServer with XenDesktop& XenApp over CloudPlatform • Improved Data Protection with NetApp SnapMirror replication to DR site (Terremark) • Future expanded as-a-Service offerings including ShareFile Customersuccess #NetAppSynergy

17. Go further, faster with ON NetApp R #NetAppSynergy

18. #NetAppSynergy