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HGF

VII EUROMEETING 06.11.2009 - Firenze. HGF. ASSEMBLEE DES CHAMBRES FRANCAISES DE COMMERCE ET D’INDUSTRIE A national public body Represents and coordinates 148 local Chambers & 21 regional Chambers A network run by 5500 elected entrepreneurs and representing

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  1. VII EUROMEETING 06.11.2009 - Firenze HGF

  2. ASSEMBLEE DES CHAMBRES FRANCAISES DE COMMERCE ET D’INDUSTRIE A national public body Represents and coordinates 148 local Chambers & 21 regional Chambers A network run by 5500 elected entrepreneurs and representing 1 800 000 affiliated enterprises of all sectors (compulsory membership) ACFCI ?

  3. CAST background HGF

  4. CCI context Strong involvement of some EU CCI network on tourism In France, 250 CCI Tourism advisors working on quality, e-tourism, environment, HR… In Italy, a quality seal for tourism (Qualità Ospitalità Italiana) developed by Unioncamere in collaboration with ISNART (examples among others !) … but very few cooperation at EU level !

  5. Policy context October 2007: Agenda for a sustainable and competitive European tourism June 2008: call for proposals « Networks for the competitiveness and sustainability of European tourism » Calls on « relevant intermediaries to convey the core message of this Agenda to  SMEs » and to work with Knowledge actors CCI are «relevant intermediaries » !

  6. CAST project HGF

  7. 10 partners • A network of CCI from 6 different MS : • CCI Corfu & Union of Hellenic CCI (Greece) • CCI Estonia • CCI Heves (Hungary) • CCI Languedoc Roussillon & ACFCI (France) • CCI Lombardia (Italy) • CCI Toledo (Spain) • 2 knowledge actors: Tourism and Travel Research Institute (TTRI) & Instituto Nazionale Ricerche Turistiche (ISNART) • Project coordination by ACFCI

  8. Priority objectives • Action must address one of the 7 key challenges of the 2007 Agenda : conserving and giving value to natural and cultural resources; minimising resource use and production of waste; managing change in the interests of the well being of the community; reducing the seasonality of demand; improving the quality of tourism jobs; addressing the impact of tourism transport; making holidays available to all. • Focus on SME : « practices and tools that can help small and micro enterprises to be sustainable and competitive » Minimising resource use and production of waste… … within tourism SME… Focus on accommodation and catering activities

  9. Step 1: data gathering • February to June 2009: Knowledge gathering… • Business survey on their environmental practices • Screening and benchmark of CCI practices • … in order to publish 3 outputs: • Benchmark Study « Environmental initiatives by tourism SME in 6 European regions » • Handbook for CCI and tourism business advisors « Support tourism business towards environmental management » • Leaflet for SME : « 10 easy-to-implement ecogestures »

  10. Business Survey • 140 SME respondents (on 5.500 : 2.5% average response rate) • Key findings • 56.5% declared to be already engaged in some kind of sustainable practices • Making customers aware of their contribution to sustainable practices and training of staff to energy saving measures were the less widespread practices • Cost-reduction motivations and a genuine willingness to contribute to preserve the environment appear the real engines behind decisions to implement sustainable actions.

  11. Step 2 : exchange of practices and local actions • 7th of October: Capacity-building workshop to enhance CCI advisors capacity and exchange experience • From October 2008 to May 2010: local actions targeting SME (awareness-raising event and on-site visits in tourism business)

  12. What is next ? • CCI are willing to pursue the cooperation after the end of the project : • to develop new actions • Ex: Some partners expressed their will to work ona global • approach of sustainable tourism(adding in particular the • social pillar) • to extend the network to other EU CCI • Ex: use the business survey in new regions so as to • develop the benchmark reference database

  13. How can you benefit from CAST ? HGF

  14. CAST AND YOU • Build synergies with CAST partners that are in your countries/regions • Make use of our materials ! Download it from : http://www.acfci.cci.fr/Europe/CAST.htm (FR) • Join us in June 2010 for the project final conference in Brussels !

  15. Thanks ! Camille Le Borgne c.leborgne@acfci.cci.fr / +32 2 221 04 32 HGF

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