Survival Spanish for Today’s Workforce Presented by Ed Rosheim, Workplace Languages

1. Survival Spanish for Today’s Workforce Presented by Ed Rosheim, Workplace Languages

2. A Little More Background… • Who we are • Today’s presenter • Our approach

3. Please get out your packets Favor de sacar sus paquetes

4. KwikFix™ Spanish Conversation 1. Hola 2. Buenas tardes 1. ¿Cuál es su nombre? 2. Mi nombre es _____ . ¿Y usted? 1. Mi nombre es _____ . 2. Mucho gusto 1. Igualmente 2. Adiós 1. Hasta luego

5. US Immigrant Population Immigrants are: • 1 in 9 U.S. residents • 1 in 7 U.S. workers • 1 in 5 low-wage workers • 1 in 2 new workers A Quick Look at U.S. Immigrants: Demographics, Workforce, and Asset-Building http://www.ncsl.org/programs/immig/immigstatistics0604.htm

6. Immigrants in the US • Immigrants' hourly wages are typically lower than those of US-born workers • Almost two-thirds of low-wage immigrant workers do not speak English proficiently • One-third of the foreign-born population is from Mexico or Central America

7. Who is Hispanic? The US Census Bureau counts Hispanic or Latino as an ethnicity, not a race Hispanic refers to people whose language, traditions or cultural heritage derive from any of the Spanish-speaking countries and Puerto Rico • They may be bilingual, monolingual Spanish-speakers or speak little/no Spanish • They may be of any single or mixed racial origin

8. A Rose by any other Name… Hispanic? Latino? Mexican?

9. 19 Spanish-Speaking Countries Argentina Bolivia Chile Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guatemala Honduras Mexico Nicaragua Panama Paraguay Peru Spain Uruguay Venezuela (Puerto Rico)

10. Countries with Largest Spanish-Speaking Population • Mexico • Spain • Colombia • Argentina • United States of America

11. Countries of Origin Mexico: 20,653,906 Central & South America: 3,036,300 Cuba: 1,235,703 Puerto Rico: 3,389,358 Dominican Republic: 776,728 Other countries: 6,213,823 TOTAL: 35,305,818 (2000 US Census)

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13. Verb Chart

14. Verb Chart • 5

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16. Practice with Dates & Numbers 1) October 21 el veintiuno (21) de octubre 2) Monday, November lunes, el ocho (8) de noviembre 3) Thursday, December jueves, el primero (1) de diciembre

17. Family • Large, extended families • Cousins often like siblings • Grandparents, aunts/uncles often live with family (or help provide for them) • Often send money back to family • Padrino/Madrino • Godparents, more than symbolic • Patriarchal

18. Last Name System • María Sánchez Velazquez • Sánchez: father’s father’s name • Velazquez: mother’s father’s name • She goes by María Sánchez • When she marries Alberto Diaz Gómez • She becomes María Sánchez de Diaz. • Her son, Juan, is Juan Diaz Sánchez.

19. Last Name System • Jill Lara Kushner is the daughter of Natalie Kessler and Alan Kushner • What would her name be in the Spanish system? • She marries Mark Bishop. What would her full name be?

20. Putting It Together Do you want …? ¿Quiere …? (key-air-ay) QUESTION WORDS How? ¿Cómo? (koh-moh) How many? ¿Cuántos? (kwahn-tohs) How much? ¿Cuánto? (kwahn-toh) What? ¿Qué? (kay) When? ¿Cuándo? (kwahn-doh) Where? ¿Dónde? (dohn-day) Who? ¿Quién? (key-en) Why? ¿Por qué? (pohr / kay) At what time? ¿A qué hora? (ah / kay / oh-rah) Examples: What do you want? How many do you want? Where do you want it?

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22. US Hispanic Population • Hispanics now comprise 1 in 7 of US population • 2005: 41.3 million • 2000: 35 million • 1990: 22 million • Mexicans comprise more than half of the Hispanic population (20 million) • Hispanics accounted for half of the population growth from 2003-2004 (total 2.9 million)

23. Hispanic Purchasing Power • Today: $700 billion • By 2010: $1 trillion

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25. Other Praise Words • ¡Fantástico! • ¡Excelente! • Lo agradezco – I appreciate it

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27. How Are You? Are you _____? Estás _____ ? (ay-stahs) Yes, I am _________ Si, estoy ______ (see / ay-stoy) No, I am not _______ No, no estoy ______ (no / no / ay-stoy) Are you _____ ? fine, OK, good, swell … bien (bee-ayn) busy ocupado (a) (oh-koo-pah-doh) hur lastimado (a) (lah-stee-mah-doh) sick enfermo (a) (en-fair-moh) tired cansado (a) (kahn-sah-doh)

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29. English Proficiency • The Limited-English Proficient (LEP) population has doubled from 1980 (6%) to 2000 (12%), to 25 million adults

30. What do we do about LEP? • Help them learn English • Academic classes at community colleges, night school, community organizations • Workforce ESL • Increases efficiencies, improves customer service, decreases turnover • Build their confidence • Often know more than they’re comfortable saying • But…often understand more than they can say

31. What do we do about LEP? • Translate training manuals, recipe guides, performance reviews, newsletters, paperwork • Provide interpreters for employee meetings, performance reviews, complaints

32. What do we do about LEP? • Learn their language • Academic • Occupational • Increases efficiencies, builds trust and loyalty • Let’s work on learning some!

33. ¡Muchas Gracias! For more information and free downloadable files visit: www.workplacelanguages.com