DFAS Vision

1. Leaders in Motion Program: Accounting and Financial Management AssociatesMike AndersonTuesday, January 17, 2006

2. DFAS Vision Best Value to Our Customers: • World-class provider of finance and accounting services • Trusted, innovative financial partner • One Organization, One Identity • Employer of choice, providing a progressive and professional work environment Provide responsive, professional finance and accounting services for the people who defend America Integrity - Innovation - Service

3. DFAS Mission Integrity - Innovation - Service

4. Department of Defense Hierarchy Executive Office of the President of the United States of America Department Department Department of Transportation of Defense of the Interior Department Department Department DFAS Zack Gaddy of the Army of the Navy of the Air Force Integrity - Innovation - Service

5. How DFAS Does Business Administration DFAS Customers Congress appropriates funds to DoD Our customers want best value services The administration wants competition and accountability in all government operations We provide services tocustomers Customerspay for ourservices Every dollar saved by DFAS is a dollar that can be used to better equip our warfighters DFAS Since our creation, we have operated as a Working Capital Fund Integrity - Innovation - Service

6. DFAS is “Big” Business • World’s largest finance and accounting operation - 14,000 employees • Service 5.7 million military members, military retirees and annuitants, and DoD civilians • Manage 267 active DoD Appropriations worth $517 billion • Manage a $176 billion Retirement Trust Fund • Disbursement $346.6 billion annually • Process 11.2 million commercial invoices • Oversee 7.3 million travel payments and settlements • Administer 124 million accounting transactions annually Integrity - Innovation - Service

7. Accounting Responsibilities • Maintain… • General ledgers • Accounts receivable • Accounts payable • Perform… • Cash reporting • Funds control/budgetary accounting • Property/plant/equipment accounting • Payroll accounting • Cost accounting • Reconciliations • Data integrity analysis • Disbursing (paying & collecting) activities • Other Functions • Prepare financial statements • Define accounting requirements • Provide accounting and financial advice • Implement & support financial systems • Record inventory values • Develop, produce, and analyze accounting reports Integrity - Innovation - Service

8. Direct Effect on our Military Forces If We Take Early Payment Discounts ... They Can Buy a Bradley Fighting Vehicle If We Eliminate Prompt Payment Interest Penalties ... They Can Buy a Blackhawk Helicopter Integrity - Innovation - Service

9. Comparison Matrix Integrity - Innovation - Service

10. Denver St. Louis Kansas City Omaha Lawton Dayton Indianapolis Lexington Rock Island Oakland San Bernardino Seaside San Diego Columbus Europe Cleveland DFAS Locations before BRAC Limestone Rome Arlington Norfolk Charleston Japan San Antonio Pensacola Orlando Hawaii Integrity - Innovation - Service

11. DFAS Locations Post BRAC Indianapolis Cleveland Columbus Rome Limestone Integrity - Innovation - Service

12. Why a Career with DFAS? What’s in it for You? • Industry Standards • Positive Work Environment • Employees First In the next five years, a large percentage of our workforce will be eligible for retirement. Integrity - Innovation - Service

13. Industry Standards • Competitive Entry-Level Salaries With Known Promotion Potential • Vacation: Starting at 13 days, Progressing to 26 Days Annually • Retirement Plan with Agency Contributions • Health and Life Insurance • Job Security Integrity - Innovation - Service

14. Positive Work Environment • Flexible Work Schedules • 10 Paid Federal Holidays Per Year • 13 Paid Sick Days Per Year • Business Casual Atmosphere • Physical Health and Wellness Programs Integrity - Innovation - Service

15. Employees First • Tuition and Certification Reimbursement • Value the Balance of Personal Life and Work • Compensation for Overtime • Travel Opportunities • Professional Development Integrity - Innovation - Service

16. Years One and Two Four six-month rotations (examples) Accounting Military Pay Systems Travel Year Three Permanently Placed Continued On-the-job Training Leadership Opportunities Ongoing throughout program Coaching/mentoring Training classes Special/challenging projects Site/customer visit Leadership/networking conferences Monthly meetings with senior managers and peers Monthly professional association luncheons Regular topical briefings on “hot” Agency issues Professional Development: Leaders in Motion Program Accounting and Financial Management Associates Noncompetitive advancement to target position Integrity - Innovation - Service

17. Organizational Hierarchy Career Progression Public Accounting Firm DFAS Executive Partner • Approximately 80% of the workforce are at the professional or journey levels. • Employees advanced through a combination of education, training, and experience. Management Senior Manager Professional Manager Journey Senior Staff Entry Staff Integrity - Innovation - Service

18. Accounting Associates • Assigned a project tostreamline work processes and minimize redundancy within DFAS. • Developed flowcharts and analyzed all accounting processes performed at DFAS Columbus. • Provided results and recommendations for action. • Information used to develop High Performing Organization concept. “The project was a great way to get a feel for the “big picture” sense of what we do at DFAS. So much goes on here and this helped me to put a lot of the pieces together.” Tara Magusiak, Ohio State University Integrity - Innovation - Service

19. Financial Management Associate • Assigned to a benchmarking study where I solicited information from the military pay organizations of foreign countries (e.g., Israel, UK, Canada). Compared their costs and service to DFAS’s. Presented my findings to senior executives and foreign dignitaries. • Created a database to track the pay of soldiers who are wounded in action. • Developed an online application to help our customers get immediate answers to their pay questions. “ At DFAS, I have always felt that my job matters, and that I have been given meaningful, high-level work. I honestly do not feel I would have gotten this much opportunity anywhere else, and I would not trade my experience for anything.” Renay Ringo – Indiana University Integrity - Innovation - Service

20. Third Year Associate My career progression at DFAS has been a life in the fast lane! From the moment I joined the DFAS team, I became part of a world-wide team who serve our country’s finest men and women. I have met the military customer we support first hand, worked side-by-side with the men and women in uniform, experienced the chaotic day of an air traffic controller on one of the busiest Air Force fighter bases in the world, and then sat in the cockpit of an F-15. “DFAS was the right move for me. If you want a rewarding career with a lifetime of great memories, then the DFAS Associate program is the place for you.” Bryan Thompson – University of Maine Integrity - Innovation - Service

21. DFAS Associate IU Alumni Integrity - Innovation - Service

22. DFAS Internships • Internships (won Best of the Best in the Outstanding Indiana Internship Program in 2003, funded by Lilly Endowment) • Program consists of: • 70% OJT with seasoned DFAS employee • 20% corporate, group research project with final presentation • 10% topical briefings, networking (lunches, field trip, manager meetings), and other assignments (BSC) • 92 interns DFAS in Summer 2005; at least 100 planned for 2006 • Adding spring and fall internships in 2007 • Targeting sophomores and juniors Indiana University Summer Finance and Accounting Interns 2005 Integrity - Innovation - Service

23. Intern Project Examples • Individual Project Examples • Build customer service website where no one existed • Learn Hurricane Katrina reporting process, build and populate spreadsheets, participate in daily teleconferences with updated reports • Reduce and/or eliminate $150M in aged accounts receivables • Group Project Examples • Evaluate our Employee Awards Program and provide recommendations for improvement • Evaluate the effectiveness of our Customer Service “touch points” • Design a Leadership Development Program for our technicians Integrity - Innovation - Service

24. 2004 Student Intern - Holly Van De Venter Individual Project: • Design a violations database in Access to track transactions not posting due to errors. Accomplishments: • Created automatic email to notify and request information from other sites allowing transactions to be posted correctly. • Trained staff of 50 on new procedures. • Briefed Agency Director. “In three months, I completed a project that really improved day-to-day operations. My great summer experience led me to choose DFAS. I knew I could make a difference and would be surrounded by people committed to making DFAS a world class organization.” Holly Van De Venter, University of North Dakota Integrity - Innovation - Service

25. Maybe we don’t get thanked everyday, but . . . …but we are committed to providing world-class service at a reduced cost to the military members and their families. Integrity - Innovation - Service

26. Your Financial Partner@Work WWW.DOD.MIL/DFAS Integrity - Innovation - Service