What are the steps in an AI Chatbot development?

1. What are the steps in an AI Chatbot development? Chatbots, one of the most talked-about technologies in the present time. These pre-programmed bots make it easy for the companies to answer the queries of the customer and respond accordingly. One of the key benefits is that chatbots work round the clock and will be the frontline worker for your company. Did you know that there are around 34,000 chatbots on Facebook messenger? And if you are willing to get into chatbot development, then besides chatbot certification, you need to know the basic steps of chatbot development. In this blog, we are going to highlight the same. 6 Basic steps of chatbot development: 1.Goal identification- The first thing that you need to do is to identify your goal. One of the ways to achieve this is by identifying

2. what exactly you are looking for. Having your goal with you will help you prepare a robust chatbot. If this is your first project, then we would recommend going ahead with setting up a modest goal like answering the customer queries. You can prepare an FAQ of 10 to 25 questions and their answers. These answers can be a liner or two. But if the question demands an elaborate answer, you have to be ready with it. 2.Pick a channel- Now that you know what your chatbot is looking at, the next step is to pick the right channel like mobile carrier channel USSD, messaging app like Facebook messenger, or chat embedded on a website. Make sure that the channel that you are picking up has an open API which makes it easy for you to embed chatbots in it. 3.Focus on creating a conversational architecture- It is important to choose a conversational architecture to ensure better interaction. To make it work even better, you must focus on designing a dialogue or create a storyboard. What it simply means is that you create a dialogue that highlights how the chatbot will be answering a particular question. You will focus on each and every step of answering. 4.Data collection- Irrespective of the medium type, it becomes important to have a wide collection of data that can be fed into the system. Well, this might look easy, but you have to collect an array of questions which makes it easy for your chatbot to interpret and answer accordingly. 5.Implement the Dialogue Flow and Engineer the NLU- This is the most important step of chatbot development. Based on the type of platform, you have to feed in the inputs accordingly. For

3. example, if you have selected a platform based on machine learning, then you have to provide example sentences for a specified task, like if the person wants to enquire about the order status, then you have to feed in all the details like what is the status of my order, my order status, can you help me with my order, or track my order. There can be other variations of the same. 6.Testing and deployment- Once you have brought in all the components together, the next step is to test and implement the chatbot. Make sure that you do the beta testing before finally launching the same on your chosen platform. Become a chatbot expert with the Global Tech Council These are the basic steps of chatbot development, but this is a concise version. A lot goes into the details, and if you too are planning to become a proficient chatbot developer, then this is the right to engage in a chatbot development program with the Global Tech Council. This comprehensive chatbot certification program will provide you with detailed information on chatbots and their development. For more information about this course, connect with the Global Tech Council today.