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Shopping

Shopping Safely in Cyberspace

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Shopping

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  1. Shopping Safely in Cyberspace A CyberAngels Quick Tutorial Adapted from the Federal Trade Commission Website Press the Next Button to Continue Next

  2. Next Shopping OnlineAfter completing this tutorial, you will be able to: • Describe four (4) key risks associated with online shopping • Identify methods for shopping online safely • Describe the most effective ways to pay for goods online • Explain what you as a buyer can do, if you have a dispute with a vendor Exit

  3. Next What is Shopping Online? Shopping Online is generally a safe, convenient and enjoyable way to make purchases through your internet connection. Shopping online is often a cost-effective means of purchasing both goods and services. Prev

  4. Next Shopping Online It is important however, to keep in mind, that cyberspace, like any other community poses certain traps for the un-weary. In this tutorial we’ll show you how you can minimize these risks, then “shop til you drop”, safely and with ease. Prev

  5. Next Shopping Online - Four Key Risks • Purchasing goods with an ATM/debit card • Using easily guessed passwords • Paying for goods/services with personal checks • Failing to comparison shop Prev

  6. Next What Can You Do? • Use a credit card, not a debit/ATM. Banks provide better protection to credit-card holders. • Create passwords that others could not easily figure out. Avoid commonly used words, family names, etc. • Avoid paying by check online. • Before you purchase online check out other websites that may sell similar items. Prev

  7. Next Tips for Shopping Online Safely • Create a separate PayPal Account for Online PayPal is a payment processing service that allows online vendors to securely, easily and quickly send and receive payments online. www.paypal.com • Avoid giving your social security number out over the phone or via e-mail • Understand the warranties, return and refund policies before making purchases Prev

  8. Next Tips for Shopping Online Safely • Be sure the website you are shopping on uses secure sockets layering (SSL). Look for https or sttps in the address bar of the website. For example: https://www.amazon.com/ • Ask your credit card issuer about single-issuer credit cards. • Calculate taxes and shipping that may be imposed at check-out. Prev

  9. Next More Tips for Shopping Online Safely • Research complaints records with the Better Business Bureau or your local consumer protection agency • Keep print-outs of all of your transactions: you may need them if there is a dispute about a purchase. Select “print” on the file menu of your browser to do this. • Look for sellers that encourage good business practices. Prev

  10. Next To File A Complaint: • Contact the Better Business Bureau- Online at www.bbbonline.com • The Federal Trade Commission at 202-382-4357 • National Fraud Information Center at 800-876-7060 Prev

  11. Try the Online Shopping Quiz Start Quiz Go Back

  12. 1. What is the best way to make a purchase online? • Use an ATM debit card • Mail cash to the vendor • Use a credit card or PayPal account • All of the above Go Back Next

  13. The correct answer is: C . Use a credit card or PayPal account Go Back Next

  14. How can you tell a website has appropriate security measures? • The website contains graphics and text. • The website’s address bar shows https or sttps and a lock icon appears in the lower right hand side of the window. • The website is well known • All of the above Go Back Next

  15. The correct answer is: B. The website’s address bar shows https or sttps and a lock icon appears in the lower right hand side of the window. Go Back Next

  16. 3. Before you buy, you should: • Comparison shop other websites that may carry similar goods. • Check to see if there are records of complaints on file with the BBB • Review warranty, refund and return policies • All of the Above Go Back Next

  17. The correct answer is: D. All of the Above Go Back Next

  18. 4. If you wish to file a complaint regarding an online vendor : • Commiserate with a friend first • Contact the BBB or your local consumer protection agency • Call the Fair Trade Commission • B. and C. Go Back Next

  19. The correct answer is: D . B. and C. (call the FTC and the BBB) Go Back Next

  20. Thank You For Taking the Safe Shopping Quiz.May your online shopping experiences be both fun and safe! Exit

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