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215.8

Group Processes

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215.8

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  1. Group Processes Chapter 8

  2. A computer company wants people to buy its new word processor. For the central route to persuasion, what length and degree of discrepancy should the ads have? a. The longer and more discrepant, the better. b. Long, but without repetition and with moderate discrepancy. c. As short as possible and with as little discrepancy as possible d. Short but meaningful, with a great deal of discrepancy.

  3. Social Facilitation Increasing the Dominant Response Mere Presence Evaluation Apprehension Awareness of Observation Expectation of Evaluation Distraction-Conflict

  4. Social Loafing How to reduce? Culture Enjoyable Activities Working with Friends Individual Contributions Identified

  5. Deindividuation Loss of Awareness and Identity When? Group Size Physical Anonymity Arousing/Distracting Activities Diminished Self-Awareness

  6. Group Polarization Extreme Decisions Informational Influence

  7. Group Polarization Extreme Decisions Informational Influence Normative Influence Social Comparison Pluralistic Ignorance

  8. Groupthink

  9. Groupthink

  10. Groupthink Preconditions Cohesiveness Isolation from Dissension Directive Leader

  11. Groupthink Symptoms Overestimation of Might and Right Illusion of Invulnerability Belief in Group’s Morality Close-Minded Rationalization Stereotyped View of Opponent

  12. Groupthink Symptoms Uniformity Conformity Pressure Self-Censorship Illusion of Unanimity Mindguards

  13. Preventing Groupthink Be Impartial Hire a Devil’s Advocate Subdivide the Group Outside Experts Second-Chance Meeting

  14. Better Group Problem Solving Unshared Information Active Group Members Electronic Brainstorming

  15. Social Dilemmas Non Zero Sum Game Prisoner’s Dilemma

  16. Social Dilemma Non Zero Sum Game Prisoner’s Dilemma

  17. Social Dilemma Non Zero Sum Game Prisoner’s Dilemma Tragedy of the Commons

  18. Out of Control Competition Perceived Injustice/Inequity

  19. Out of Control Competition Perceived Injustice/Inequity Misperception/Mirror-Image Simplistic Thinking

  20. Resolving Social Dilemmas Regulation Small Groups Communication Shifting Perceptions Contact

  21. Bargaining Negotiation Contend Yield Inactive Withdraw Integratively Bargain

  22. Bargaining Negotiation Mediation Arbitration GRIT Graduated and Reciprocated Initiatives in Tension-Reduction

  23. GRIT

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