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Harbourside health centre GP surgery in Swansea Marina
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HARBOURSIDE HEALTH CENTRE @ THE BEACON CENTRE FOR HEALTH LANGDON ROAD , SWANSEA , SA1 8QY
HOW TO CONTACT US PHONE: 481456 SCRIPT Line- 481432 WEBSITE www.harboursidehealth.co.uk RECEPTION: 8:00-18:30 daily
OPENING HOURS • MONDAY TO FRIDAY 8 AM TO 6:30 PM • LATE OPENING MONDAY 6:30 TO 8 PM • WE DO NOT CLOSE FOR LUNCH • Contact us by PHONE, or in person at RECEPTION, or through our website on the INTERNET
APPOINTMENT SYSTEM • We offer same day urgent appointments for every weekday. Please ring 01792481456 between 8 to 10 am. • You can pre-book up to 4 weeks ahead. Please ring 01792481456 , press 3 to speak to a receptionist. • We offer late evening appointments from 18:30 to 19:50 on Monday evenings. These appointments are to accommodate patients who work and unable to attend during the day time
OUT OF HOUR SERVICES Patients needing to contact a GP between 6.30pm and 8am Monday to Friday, at weekends and bank holidays, can ring 0330 123 9180 Patients may be offered advice or an appointment at the centre at Morriston Hospital or a home visit will be arranged if it is considered necessary.
PHONE NUMBERS • Reception: 01792481456 all day • Prescription Line 01792 481432 10 30am-12 30am • Results 0179248145613 30am-14 30pm • Evenings & Weekends & Bank Holidays 03301239180
RESULTS & HOSPITAL OUTPATIENT APPOINTMENTS Patients are required to take responsibility to enquire the results of any investigation Please ring surgery or book an appointment for the following investigations organised by the practice • 1 week after blood, urine, stool and swab results • 2 weeks after X rays, scans If you are waiting for a hospital appointment and have any queries please speak to a receptionist If your condition has changed or have any concerns, please book an appointment to discuss with the doctor
DON’T BE A DNA (DID NOT ATTEND) • If you cannot keep your appointment, please ring surgery well in advanced so that the appointment can be given to other patients. • Please remember that every appointment that was not attended wasted the chance of other patients being seen. • A reminder letter will be sent after two DNAs and after 3 DNAs , a reminder letter regarding de-registeration will be sent for abusing NHS resources.
HARBOURSIDE HEALTH FORMERLY TAWE MEDICAL CENTRE of 6 Thomas Street, St Thomas Relocating and opening at the Beacon Centre on 13th May Monday NOW ACCEPTING NEW PATIENTS OPEN LIST Please complete a registration form to join us.
Doctors & Staff • Doctors: Drs PATEL, HLAING, SAMAIYA & KANNAN • Two male & two female doctors • Practice Manager: Julian Smith • Nurses: Sister Sian Matson & Sister Gaynor Evans • Health care assistants: Karen & Susan • Receptionists: Karen, Helen, Dawn, Susan • Staff: Gail ,Andrea, Shirley
SERVICES OFFEREDFlexible Appointment SystemTelephone ConsultationsNurse ClinicsVariety Of Special ClinicsHome Visits (Booked Or Urgent)Repeat Prescriptions
FLEXIBLE APPOINTMENTSRapid access Pre-bookablesLunchtimesAfter work RING OUR APPOINTMENT LINE FOR MORE DETAILS OR SPEAK TO A RECEPTIONIST
SPECIAL CLINICS These Clinics arerun regularly.MOT ChecksASTHMALUNG DISEASE DIABETESHYPERTENSIONHEART DISEASECHILD HEALTH (Wednesday lunchtime)ANTENATALTRAVELClinicsPHLEBOTOMY (Wednesday AM)
SPECIAL CLINICS Please speak to receptionist for arrangements for following Clinics.Joint InjectionsMen’s HealthWomen’s HealthContraceptionSexual HealthYouth ClinicsElderly Clinics(General WellbeingMental Health Memory Checks)
OSTEOPATHY SERVICES Practice has teamed up with Osteopaths from Swansea University. If you have any condition that would benefit from Osteopahy Service, please discuss with your doctor.
Contraception & Family PlanningWe offer a variety of methods ; Pills, Implant, Injections & Coils Please ask the receptionist TO Speak to a nurse/ doctor regarding your CHOICE
Emergency Contraception We can help if you require EMERGENCY CONTRACEPTION • Please ask receptionist to speak in the interview room if you require privacy.
SMOKING CESSATION CLINICS WANT TO STOP SMOKING ? • Walk- In Services available on site. • Friday AM 9:15-10:00 • Please ask your doctor, nurse or receptionist
YOUTH CLINICS • Are you under 21 ? • Want to discuss in confidence, health, family, relationships, contraception? • Please ask for a YOUTH CLINIC appointment with our doctor and discuss
FEELING LOW? • Need someone to talk to? • Don’t suffer alone! • Make appointment with a doctor • Services available onsite with our mental health nurse • Community support available with STRESSPAC, MIND
MEET YOUR PRACTICE TEAM Harbourside health centre
Dr Gokul Patel Dr Patel qualified in Cardiff in 1979. He has served the East Swansea Community since 1984 when he took over from Dr Markus in St Thomas. He works full time, and he has special interests in arthritis, rheumatism, diabetes, and sports medicine.
Dr Sandar Hlaing DrHlaing has worked as a GP in Wales since 2005. She is available for consultations daily, as she works full time. She has special experience and interests in “Elderly Care Medicine, Family Planning and Acupuncture”.
Dr Samaiya qualified as a GP in 2009 and since been working as a GP in Wales. He joined the practice in April 2013 and is available part time, two days per week. His medical interests include management of COPD, Asthma and Diabetes. Dr Sapan Samaiya
. Dr Kannan graduated in 2005 and finished her GP training in 2013. She works two days a week. Her special interests are Family planning, Gynaecology and Minor surgery Dr Bhargavi Kannan
Nursing Team Harbourside health centre
Nurse Sian & Nurse Gaynor Experienced practice nurses who can help you with your wound care , Reviews for Hypertension, Heart Disease , Asthma and Lung Disease , Diabetes and Contraception Checks
Chronic Disease Nurse Catherine Our helpful nurse is very experienced in helping patients with chronic medical problems with availability for domiciliary visits.
Health Care Assistants Friendly and caring Susan & Karen can help you with ECG, Blood Pressure Checks, Heart Disease Reviews , Contraceptive Reviews and New Patient Checks
PRACTICE ADMIN TEAM HARBOURSIDE HEALTH CENTRE
Our Practice Manager Mr Smith is available to help you with your needs. All your suggestions and feedbacks are welcome.
St Davids Branch Our branch surgery is operating daily.
Claire is our senior receptionist in St Davids Medical Centre in Winchwen. You can request for appointments, prescription collections at either branch according to your needs & convenience
WWW.HARBOURSIDEHEALTH.CO.UKAppointmentsRequest for Prescriptions Personal data updates CAN BE ACCESSED ON LINE.
WE WELCOME YOUR FEEDBACKPLEASE USE THE APPROPRIATE SUGGESTIONS BOXES, WEBSITE OR EMAIL US.
REPEAT PRESCRIPTIONSWe ask for 2 working days noticeto prepare your authorized prescription items. You may order the items up to a week early. Please note the date of review of your medication, on right hand part of your prescription and make an appointment for review with the doctor or nurse
We continuously endeavour to expand our services for further facilities such as osteopathy, physiotherapy and chiropody servicesPlease ask at reception for available extra services.
If you have a preference for a male or female doctor, please advise the receptionist.
If you require a chaperone or a translation service, please advise at booking and we will endeavour to fulfil your needs.
We are a teaching practice. We inform patients beforehand when students are present. Please let the doctor, nurse or receptionist know if you prefer to be seen without a student present.
Directions • You can find us in the new SA1 development in waterfront & docklands area, entrance to the area is off Fabian’s way, signposted sa1 development, turn right at the roundabout, and right again into Pudsley road.
Parking • There is a sign indicating free parking on the surgery site. There is also a parking site opposite the surgery. • You are allowed 90 minutes free parking please take a token at the barrier.
The Beacon centre has two medical practices, a dental practice, chemist, and health authority clinics, so you can get lostLook for our logo, our staff will wear badges to help you identify them