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Guido Paniccia 6 Tips For Effective Online Reputation Management because most of Online marketing experts have spent a lot of time providing advice on managing online ratings and reviews for local businesses -- but reputation can have ... the impact of one or two complaints can be much reduced, and you may be better able to respond effectively and rapidly to minimize monetary impact.
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Guido PanicciaUNDERSTAND BAD REVIEWS HURT. You Google your name and read a really crushing review you do not feel you deserve. You realize 89% of people will not do business with a company they read a negative review about. Guido Panicciaunderstand that online reputation and Google results can sometimes be really frustrating. We love seeing our client's reputations creating a comeback on Google. we are able to facilitate your company get on the first page of Google for what you would like your clients to see...and nothing you do not. Guido Paniccia
By Guido Paniccia- 6 Tips for Effective Online Reputation Management How can you ensure your company's good reputation reaches all potential customers? Here are a few best practices and principles to follow. 1. Be Active On Social Media Pinterest, LinkedIn, Facebook, Twitter, Google+, and Quora are some platforms the organization should be active on. After making an account on social media platfor, the account must be linked with the Organization/company's blog/website. Being active on social media sites has enormous potential of improving a company's reputation. The Corporation should update their social media regularly in order to provide the best info to potential clients/customers. Guido Paniccia
2. Create a Blog A blog can prevent bad publicity. If the harm is already done, it's better to hire an ORM (online reputation management) Company/consultant so they contact the owner of the website that creates content responsible for bad reputation and ask to delete the content. If they refuse, you can always have the right to make a legal move. 3. Know That Reviews Are Crucial For Online Reputation Management In today's digital world customers search about companies by reading and analyzing their reviews. Reviews play an important role in bringing the Clients and customers towards the company and also far away from the company. What makes the reviews important? Around 70-90% of clients/customers go through reviews and feedback in order to make a decision whether an organization/company meets their desires. Guido Paniccia
4. Manage Your Net Promoter Score The Net Promoter Score reflects how often a customer is referring a business to their friends and colleagues. It shows whether a company's doing a good work in fulfill their clients/customers' needs. When the score increases, this shows that the company is doing pretty well in making the customers happy; thus the customers refer the business to others and come back again. 5. Pay Attention to Feedback Actions are more powerful than words in online reputation management. In many companies, customers face a situation where their feedback is not received by the company, despite their efforts to contact customer support. Now, such problems make the client lose interest in the organization and leave a bad review that once more is read by other (potential) customers. It is better to do something than only talk about it. In this case, the organization must keep track of the latest customer reviews and provide feedback accordingly. Guido Paniccia
6. Interact With Different Types of Clients Different types of clients offer info on different habits, opinions, and concepts for improvement. These precious insights tell what is working, what is beating down the business, and what customers really need. These are the few things to know about on-line reputation management to boost your business' effectiveness and avoid all traps of bad publicity. Guido Paniccia