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English Language Health and Social Services Access in Quebec Laval Highlights

This presentation highlights the results of the CHSSN 2015 Survey on Community Vitality, focusing on the English-speaking community of Laval and their access to health and social services. Learn about the characteristics of the community, their satisfaction with access, and anticipated needs.

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English Language Health and Social Services Access in Quebec Laval Highlights

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  1. English Language Health and Social Services Access in QuebecLaval Highlights AGAPE-NPI Special Partners’ Meeting Dr. Joanne Pocock for CHSSN September 29, 2016

  2. www.agapeassociationinc.com www.chssn.org

  3. Today’s Presentation • CHSSN 2015 Survey on Community Vitality • Selected characteristics of the English-speaking community of Laval • Access to health and social services for the English-speaking community of Laval

  4. CHSSN –CROP Survey on Community Vitality • Questionnaire • Each year the questionnaire is created in consultation with the stakeholders and leaders of English language community organizations and institutions. • The core of the study has remained the same across 2005, 2010 and 2015. Some modifications and new questions added to adjust to changing context. • Data Collection • The latest survey was conducted between February 27th and April 15 in 2015. • A total of 3,014 randomly selected English speakers across Quebec, aged 18 and over, answered the questionnaire through telephone interview. • CHSSN held focus groups in four regions in September and October of 2015. • Reporting • The CHSSN has produced two reports based on the findings from the 2015 survey. • The report on English Language Health and Social Services Access in Quebec is available in both English and French.

  5. English-speaking Community of Laval • According to the 2011 Census of Canada, there are 82,080 English-speaking individuals living in the Laval region (RTS) of Quebec. • This group represents 20.6% of the total population of the region. • When Quebec’s English-speaking regional communities are compared, the community of Laval experienced the greatest jump in size from 1996 to 2011 along with Nord-du-Quebec. An increase of 31,367 individuals, or close to 62% growth, was experienced in the fifteen year period.

  6. Age Structure

  7. Seniors 55+ - Size and Proportion

  8. Seniors and Low Income

  9. Satisfaction with Access

  10. Unpaid Care

  11. Unpaid Care

  12. Support Services

  13. Anticipated Health and Social Service Needs

  14. Language of Service – Doctor’s Office

  15. Language of Service - Hospital Emergency

  16. Language of Service - CLSC

  17. Assistance with Communication

  18. Source of Information

  19. Thank-you!www.chssn.org

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