The issue: current challenges with managing bank accounts

1. The issue: current challenges with managing bank accounts • Paper-based documentation is complex, expensive and inefficient • Manual processes lead to errors and delays • Significant administration required for organisational changes (eg., retirements, promotions, updates to signature limits) • Lack of visibility and transparency into documentation process • Strict compliance and Sarbanes-Oxley reporting requirements • Difficulty in gathering up-to-date information for audit reporting purposes

2. Empower your organisation: Key benefits of eBAM • Secure delivery of signed documents and other attachments electronically • Reduced need for paper forms and correspondence when opening or maintaining bank accounts with HSBC • Manage bank accounts centrally through your chosen applications • Improve visibility of pending bank account management requests • Manage mandate signatories and keep signers up to date

3. Electronic Bank Account Management (eBAM) via XML • eBAM via XML facilitates the exchange of electronic requests and instructions between you and HSBC for the purposes of opening, closing and maintaining accounts • Signed using SWIFT3SKey for security, authenticity and non-repudiation

4. Driving innovation: HSBC’s role as an industry leader • HSBC has been an active member of the SWIFT working group on eBAM since its inception in 2008 • Closely engaged in the creation of the 2010 ISO 20022 XML international messaging standard to be used for eBAM over SWIFT • Ready to offer the new SWIFT 3SKey digital certificate solution for personal signer control over eBAM or payment files • Participating in the current SWIFT working group for the creation of a multi-bank utility service in support of eBAM