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The Other Side of the Isolette… A Father’s (and Nurse’s) NICU Experience .

The Other Side of the Isolette… A Father’s (and Nurse’s) NICU Experience . Dave Duzy, RN, BSN Primary Children’s Medical Center Salt Lake City, Utah. Family is the constant in the child’s life while service systems and personnel within those systems fluctuate.

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The Other Side of the Isolette… A Father’s (and Nurse’s) NICU Experience .

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  1. The Other Side of the Isolette… A Father’s (and Nurse’s) NICU Experience. Dave Duzy, RN, BSN Primary Children’s Medical Center Salt Lake City, Utah

  2. Family is the constant in the child’s life while service systems and personnel within those systems fluctuate.

  3. Provide continuity of care whenever possible. • Tell the family who you are when you enter the room, what you are doing, and what to expect • Don’t assume the parents remember you – when you come in the room, introduce yourself again and remind parents what your role is in the child’s care • Managers and directors should introduce themselves to families of long term patients • Sometimes, allow adult sibling to visit with patient without a parent present

  4. Encourage involvement of siblings whenever possible, even during RSV ban

  5. Facilitation of parent/professional collaboration at all levels of health care • Make it convenient and comfortable for the patient and the parent. • Do not call parents Mom and Dad • Keep a neat and clean environment • Don’t wait until the last day to do discharge teaching. • Be professional. • Whenever possible try to offer a parent a chance to do something physical to help their child. • Communicate. All the time. • Do we really need to kick out the parents at shift change?…We don’t kick them out for rounds.

  6. Share unbiased and complete information with parents about their child’s care on an ongoing basis in an appropriate and supportive manner. • Explain everything. Even the simple stuff. • Don’t try to fake it.

  7. Implement appropriate policies and programs that are comprehensive, provide emotional and financial support, and meet these needs of families. • Use the white board. • Offer water, soda, or a snack to families. • Make it convenient.

  8. Recognize family strengths and individuality. Respect different methods of coping. • Encourage parents to take time away from the hospital for themselves. • Be aware of your surroundings.

  9. Understand and incorporate the developmental needs of infants, children, adolescents, and their families into health care delivery systems. • Allow contact between parents and the patient. • When you are talking to parents, give your full attention.

  10. Encourage and facilitate parent to parent support • Encourage parents to attend parent support groups when they feel up to it.

  11. Assure that the design of health care delivery system is flexible, accessible, and responsive to family needs. • Keep a professional looking environment • Don’t expect parents to read and remember unit literature and rules, especially within the first few days of a critical time. • Pay attention to room assignments • Listen to parents. They know their kids

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