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Customer Service / BTID Network Change - Executive Summary

BTW Planned Engineering Works 90 day overview January 2013 to April 2013 These dates are indicative dates only and not to be used for any forecasting purposes as they are all subject to change. Please ensure that you wait for formal notifications from IRAMS. .

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Customer Service / BTID Network Change - Executive Summary

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  1. BTW Planned Engineering Works 90 day overviewJanuary 2013 to April 2013These dates are indicative dates only and not to be used for any forecasting purposes as they are all subject to change. Please ensure that you wait for formal notifications from IRAMS. The information contained in this Presentation is confidential information as per your terms and conditions with British Telecommunications plc (BT). Please treat it accordingly and do not forward, republish or permit unauthorized access. BT reserves the right to make changes to the information in this Presentation at any time without further notice.

  2. Customer Service / BTID Network Change - Executive Summary Deployment Priorities Feb – Apr 2013 38 39 40 41 42 43

  3. Customer Service / BTID Network Change - Executive Summary Deployment Priorities Sept – Dec 2012 – Customer View WBMC Dedicated Planned Upgrade Programmes and EU outage in minutes. Notes – No customer could be impacted by every outage. e.g. A customer would not be impacted by both HT-BEA migration and HT-BEA sw upgrade. Difficult to assess what this means for a typical customer. Next steps – Proposal attached

  4. Ongoing 21C Upgrades SVLAN moves - these moves offload SVLAN’s (bundles of Broadband traffic) from one BRAS to another. This is carried out to alleviate capacity issues mplet 6 Access MCLAG – removes single point of failure between MSAN (mostly Fibre MSAN which could aggregate several Copper MSAN’s) and Metro Node to improve overall availability 9 24 EEA – EES 7750 Lag Migration - This change provides increased scalability . 23 To increase platform resilience a 2nd vendor MSPE is being introduced. Software upgrade to increase platform stability. 31 Software upgrade to support BTR 40G Product requirements 35

  5. Ongoing 21C Upgrades Cont’d SVLAN moves - these moves offload SVLAN’s (bundles of Broadband traffic) from one BRAS to another. This is carried out to alleviate capacity issues mplet 37 22 38

  6. Ongoing 20C Upgrades Cont’d 36

  7. Completed 20C Upgrades 1 14 2

  8. Completed 21C Upgrades 15 16 3 17 28

  9. Completed 21C Upgrades 16 3 17 28 11

  10. Completed 21C Upgrades 22 26 27 30

  11. Broadband Services on 21CN 2 14 29 1 36 11 40 35 22 4 20 34 32 9 27 37 6 28 26 39 23 38 31 34 11

  12. Ethernet Service on 21CN

  13. Descriptions

  14. Management of risk

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