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Elliott Masie Internationally Recognized Leader in Field of Learning and Technology

“Every training department of every major organization engaged in traditional ways of training, without exception, has put e-learning on their future map. Why? Because it’s a logical extension of applying e-processes to all other aspects of their business.”.

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Elliott Masie Internationally Recognized Leader in Field of Learning and Technology

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  1. “Every training department of every major organization engaged in traditional ways of training, without exception, has put e-learning on their future map. Why?Because it’s a logical extension of applying e-processes to all other aspects of their business.” Elliott MasieInternationally Recognized Leader in Field of Learning and Technology

  2. Getting Ready for eLearning Presented to August 22, 2002

  3. “… I’m convinced I could write a generic eLearning presentation. Hey, folks, it’s all about results, business results. You’ve got to tie your eLearning initiatives to your company’s strategic objectives. Get management buy-in. Invite the CIO to sit on your project advisory board. Decide what will constitute success. Figure out how the system will capture in-house expertise. Blah, blah, blah.” Jay CrossInternet Time Group

  4. Is YOUR Organization Ready for e-Learning? e-Learning Insight • What are we getting Ready for? • What is ‘readiness’? • Building an e-Learning Strategy • Next Steps? • Oracle’s e-Learning launch

  5. Don’t focus on the “e” e-Learning: What are we talking about? • Focus on performance • Focus on competitiveness • Focus on the ‘rights’

  6. Drivers for e-Learning • reduce costs (travel, time away) • simple, reusable, just in time content • consistent message • global, universal medium • available, scalable, measurable • repeatable • current, specific • self-paced, private • collaborative, participate

  7. Learning Management System: a tool for facilitating content delivery and acquisition. e-Learning: Managing it • Personalized learning tracks • Course registration and delivery • Assessment and tracking • More…

  8. A single delivery channel cannot meet all learning requirements e-Learning: This is what you’re getting ready for! • Blended solutions - a mix of delivery channels - target unique characteristics of: • Learners • Content • Location • Technology

  9. Examination of what is, what should be, and what can be So what does readiness mean? • How we are doing this now? • Where can we make improvements? • What options are available? • What options are possible here? • What options make sense here?

  10. “We need to be an e-Learning company by June.” E-Learning Readiness: What you need to know • Know why you want it • Know what you’re going to do with it • Know how you’re going to do it • Know what you’re going to do if you can’t do it Strategy

  11. “Reinventing training for the digital age is not moving boxes around an organizational chart or giving people ‘e-sounding’ titles. To succeed in the digital world, training organizations must become digital. They must think digital and they must act digital.” Marc J. Rosenberge-Learning: Strategies for Delivering Knowledge in the Internet Age

  12. Redefining Learning INDUSTRIAL AGE INTERNET AGE Learning Classroom Telling Instructor Paper Cycle Time Individual Training Management Educational Results Performance Anytime...Anywhere Interactivity/Collaboration Mentor Online Real Time Organization Knowledge Management Business Results Source: Ten Steps to a Digital Learning Strategy, Marc J. Rosenberg, Ph.D., 2000

  13. Develop Your e-Learning Strategy Some key questions . . . • Why do you need e-Learning? Who will be affected? • What are the business objectives for e-learning? • What is the return on investment? • How global and scalable must the solution be? • Will management support and sponsor the entire effort? • What stakeholders will be affected and how will they respond? • How will internal and external resources be leveraged? • How is the launch manual for success built and executed? • Are employees ready to use and embrace e-learning?

  14. Is this ? Can you tell me where I am?

  15. Strategy Goals & Benefits Audiences / Languages Resources to Commit Timeframe Staffing Communications Content Learning Objects Skill Sets Migrated Current New Packaged Custom Delivery Blend ILT, TBT, Web, Synchronous, Self-Paced, Coach, Chat Tools Authoring Simulation Platform (LMS) Technology Compliance Hosted or Owned Complexity Features Key Decisions

  16. Strategy • Readiness • Deployment • A plan for action, e-business based • Resources • e-nable adoption • Right content, person, time, place, context, device, and way • Sponsorship • Communication • Culture change • Evolution or revolutions Content Delivery Platform e-Learning Strategy: What Is It All About?

  17. “It took a while for me to understand that changing technology was the easy part of becoming an e-Business. Convincing people to change the way they worked, that was the hard part.” - Larry Ellison

  18. The e-Learning Imperative for Oracle • e-Learning Is a Logical Extension of Our e-Business Transformation • e-Learning Requires a Solid e-business Infrastructure and Business Practices

  19. Technology- based training titles 500+ 60+ Countries 600K 1200 People trained in 2000 Instructors Oracle University $600M Education Business Unit Total staff 1800 400 Locations Instructor led course titles 500

  20. InternetSales InternetOperations InternetDelivery Oracle University’s eLearning Transformation InternetContent How’d We Do It?

  21. eLearning Transformation InternetContent InternetSales InternetOperations InternetDelivery How’d We Do It? • Content built by product development • Design for web-based delivery first • Components (RCOs) for customized learning

  22. eLearning Transformation InternetContent InternetSales InternetOperations InternetDelivery How’d We Do It? • Integrate Web with Telesales • Web registration and confirmation

  23. eLearning Transformation InternetContent InternetSales InternetOperations InternetDelivery How’d We Do It? • Consolidating 40 registration systems • Implementing standard Release 11i

  24. eLearning Transformation InternetContent InternetSales InternetOperations InternetDelivery How’d We Do It • NetClasses, OLN & EBN • eLearning Fast Tracks • Oracle iLearning • iLO

  25. Cost DOWN 40% ($3.7M) • Classroom enrollments DOWN 60% (19,300) The eLearning Imperative For Oracle • Rapid refocus of business model and adoption of eLearning for Oracle • Q1 00 to Q1 01 Comparison (Internal Training - US): • eClass enrollments UP 43500 • Total enrollments UP36% (11,500) • Launched Oracle Learning Network (OLN) – Learning Portal for Employees, Customers, Partners • Potential Reach of 1.5 Million End-Users • Built on Oracle iLearning

  26. Next Steps • THINK Strategy • Conduct an Insight Workshop to Assess Readiness • Build a Pilot for a specific Target Audience • Conduct an e-Assessment • Prepare the Launch Manual & Flight Plan: Requirements, Process • Lead … Launch … Transform!

  27. Wall Street Journal: August, 2002 The Transformation: USE e-Learning to achieve corporate goals! Set the vision in motion – build the story of achievement that your organization seeks. What’s YOUR story?

  28. The Oracle University e-Learning Services Team Instructional Designers Developers Instructors Oracle Tutor Experts Change Managers Project Managers Strategists

  29. A wide range of e-Learning Services • Implementation (Hosted, Installled) • Content Development • Training (OiL, CART) • Readiness, Planning, Change Management

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