Module 2: Optimizing the User Experience

1. Module 2: Optimizing the User Experience

2. Agenda • Improvements for enhanced user experience • Improvements in RemoteFX • Intelligent transports (support for both UDP and TCP) • Touch / Multi touch • USB redirection • Fairshare • Personalization of virtual desktops and user state virtualization • Profile disks • Roaming profiles • Folder Redirection • User experience virtualization (UE-V) • Implement User State Virtualization • Configure and implement folder redirection • Configure and implement UE-V • Configure RemoteApp workspace on virtual desktops • Configure and implement user profile disks

3. Improved User Experience • Unifying of the remoting experience • All features of RDP are available to both sessions and VMs • WAN Improvements • Progressive download, H.264 encoding for video compression, and UDP as needed to reduce networking overhead • Simplified connection • Users can connect to their personal collection of VMs and RemoteApp programs assigned to them by logging in with their email address and password • Improved user personalization • User profile disks allow users to preserve user personalization settings across session collections and pooled virtual desktop collections • More integrated local and remote experience • Remoting of a broad range of USB devices (such as an all-in-one printer, a scanner, a biometric reader, a webcam, or a VoIP headset)

4. Improved User Experience • Support for multi-touch and gesture remoting • Simpler logins • Single sign-on for Remote App programs extended to include VMs assigned to a user • Evenly distributed allocation of resources to everyone on a RD Session Host server • No single user can consume all resources • Concurrent reconnection • You can disconnect, go home, and then reconnect to the RemoteApp programs and VMs that you were using all at once, saving time as you restore your work environment

5. RICH USER EXPERIENCE RemoteFX over LAN or WAN • RemoteFX delivers a consistently richuser experience to users over LAN or WAN(regardless of deployment model) Hardware and software GPUs Rich multimedia USB redirection Corporate LAN Internet or WAN Multitouch WAN acceleration Single sign-on

6. RemoteFX • Enables the delivery of a full Windows user experience to a range of client devices • Delivers a rich user experience • Integrates with the RDP protocol • Enables shared encryption, authentication, management, and device support • Virtual Desktop Infrastructure (VDI) • Provides a 3D virtual adapter, intelligent codecs, and the ability to redirect USB devices in virtual machines • Improved WAN performance • Multi-touch support • Configured through Group Policy

7. RICH USER EXPERIENCE DIRECTACCES What is a Rich User Experience? RemoteApp programs integrate seamlessly with local desktop Adaptive graphics remoting based on content type Aero always on, rich new Windows UI Full single sign-on Full multitouch and gesture remoting Reconnect feature for ease of movement across devices Ability to serve desktop apps to Windows RT slate users Crisp text always

8. RICH USER EXPERIENCE RemoteFX Adaptive Graphics Text Content Image Content Video/Animations

9. RICH USER EXPERIENCE RemoteFX Progressive Rendering

10. Fair Share • Fair share ensures high performance across all user VMs / sessions • Dynamically distributes resources (bandwidth, CPU and I/O) • Applicable to both sessions and VMs • Fair share allocations performed with minimum overhead to ensure resources (CPU, disk, and network) are optimized • Can enable higher densities and minimizes need to protect against spikes in resource usage

11. Personalization of Virtual Desktops and User State Virtualization

12. User State Virtualization: Benefits • Ensures a high degree of simplified IT management of user data and user settings • Allows user data and settings to be tied to the user not the device • User data and setting available at logon from any authorized device, including virtual desktops (session-based and VDI) • Provides a high degree of recoverability in the event of a lost, stolen or failed device • Improves user productivity by providing a consistent experience and access to data across devices

13. User State Virtualization: Types • Roaming User Profiles (RUP) • Provides a consistent desktop experience when logging on to any authorized Windows desktop OS • User data and application and OS settings comprise the RUP. • Relies on copying the user profile to a centralized location from which it can be downloaded and updated on an authorized computer • Depending on implementation can have a negative effect on network performance • Has been available since Windows NT • Folder Redirection • Redirects folders from the user profile to centralized SMB storage • Helps to mitigate Roaming User Profile bloat and improve performance of Roaming User Profiles over the network

14. User State Virtualization: Types • User Experience Virtualization (UE-V) • A replacement for Roaming User Profiles • Allows the roaming of application of OS and application settings to ensure a consistent desktop and application experience when users log on to any authorized OS • Uses a smaller footprint than RUP and eliminates many of the problems encountered with RUP • Must be use in combination with Folder Redirection to provide the equivalent functionality of RUP (User data + application and OS settings) • User Profile Disks (UPD) • Provides an alternative or complement to Folder Redirection, RUP, and UE-V in a Remote Desktop Services for session-based or pooled VDI desktops • Provides a consistent desktop experience within a single collection of RDS session-based or pooled VDI desktops • Can be combined with other forms or user state virtualization

15. UE-V: Overview Personal & flexible • App and OS personalization roam across Windows • Syncs are smart and logins are fast • Application or OS reconfiguration not required Simple& versatile • Templates automate identification of settings location • Custom templates define which applications should roam settings • Ability to roll back settings to initial state Integrated & scalable • Use existing tools to simplify deployment • ConfigMgr 2012 DCM pack to keep client configuration consistent • Seamlessly integrates with Microsoft Desktop Virtualization products

16. UE-V Advantages

17. Implementing User State Virtualization

18. 1 App Settings 2 Agent Hook 2 3 Settings Package Sync 1 4 Collect & Apply Settings 4 3 TechNet - UE-V Architecture

19. Deploying UE-V • Deploy an SMB share for settings storage location • Can use existing home directories (by default, UE-V agent uses home directories if they exist) • (SMB) permissions for the setting storage folder: • Everyone - No Permissions • Security Group of UE-V Users - Full Control • NTFS permissions • Creator/Owner - Full Control - subfolders and files only • Security group of UE-V users - List Folder / Read data, Create folders / Append Data • The UE-V agent creates and secures the user’s folder • Configure UE-V agent on workstations • exe or .msi • Configuration via command line, GPO, or Config Manager • AD User Home Directory or specify a SettingsStoragePath • Pre-req checks for Offline Files and .NET

20. Deploying UE-V - Continued • Select / create templates • Templates describe where settings are stored: • Registry • File locations • Templates are XML-formatted files which include: • Application name & unique ID • Application process & version identification • Location of registry and file-based settings to capture and apply • A number of common templates available in box; custom templates can be created • Deploy / Manage Settings Location Templates • Catalogs are a central way to store and distribute templates • Templates are placed in a common location and the UE-V agents pull the templates down locally • Scheduled task – ApplySettingsTemplateCatalog.exe • Run nightly • Catalog considerations • Custom templates • In-Box templates

21. User Profile Disks

22. BEST VALUE FOR VDI User Profile Disk Simplify deployment of lower-cost VDIs (pooled virtual machines and sessions) Enable personalization on pooled virtual machines or sessions A B C D E F Store user data and settings on a separate virtual hard disk

23. BEST VALUE FOR VDI Personalization with User Profile Disk • Benefits • Available with pooled virtual machine collections and remote desktop session host collections • Stores all user settings and data • Contains roaming user profile, Folder Redirection cache, and user environment virtualization • Roams with user within collection • Appears as a local disk and improves application compatibility • Can be place on any SMB share to facilitate storage optimization What should I deploy? User Profile DiskWith every virtual machine pool and remote desktop session host collection User environment virtualizationTo apply roam settings across collections Folder RedirectionTo apply roaming user data across collections To centralize user data backup • User Profile Disk with pooled virtual machine collections • User Profile Disk with remote desktop session host collections

24. Deploying User Profile Disks • Deployment requirements • Requires SMB share and pooled or session-based desktop collection • Can be deployed during or after the creation of the collection • Can create disks up to 20 GB per user, but can be much smaller • Can choose to store all user settings and data or be selective • No downside to deploying everything. • Integrates with UE-V, Folder Redirection and RUP