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Creating Capable Teams: AO (North) Northamptonshire A Case Study

Creating Capable Teams: AO (North) Northamptonshire A Case Study. Steve Morgan ~ Practice Based Evidence & Sue Jugon ~ AO (North) Team Leader. Shifting the focus of attention. Develop practice not more research!

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Creating Capable Teams: AO (North) Northamptonshire A Case Study

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  1. Creating Capable Teams: AO (North) Northamptonshire A Case Study Steve Morgan ~ Practice Based Evidence & Sue Jugon ~ AO (North) Team Leader Steve Morgan ~ www.practicebasedevidence.com

  2. Shifting the focus of attention • Develop practice not more research! • The research we know… the message we know… the practice we offer less attention • Developing teams should be a process not an event • You can teach very little, but you can coach a lot… put training & practice development together and good things just may happen Steve Morgan ~ www.practicebasedevidence.com

  3. A Strengths Approach • Call it what you will… call it recovery… call it person-centred planning… call it personalisation • Whatever you call it, in practice we should essentially focus on seeking, identifying, clarifying and working with strengths • The truest source of resources lies within each of us Steve Morgan ~ www.practicebasedevidence.com

  4. The Depth of Strengths in Teams • ‘Strengths acknowledging teams’ (the vast majority are not exposed to a specific focus on strengths, and do not do it) • ‘Strengths aware teams’ (training raises awareness, but not necessarily practice) • ‘Strengths working teams’ (attention to detail can only happen in the workplace, not in the workshop!) Steve Morgan ~ www.practicebasedevidence.com

  5. A Team Approach • There is more than one way of developing a team approach • Just because you call it a team approach doesn’t mean that is what you are doing • Successful team-working requires constant attention and commitment, at least to prevent the drift to ‘I’ and ‘mine’ Steve Morgan ~ www.practicebasedevidence.com

  6. A Creative Approach • AO is not just about doing more of the same with less (but more challenging) people… it is about doing things differently! • Teams with attitude (Onyett, 2003)… challenge the norm, push the boundaries, take positive risks, look at relationships in different ways Steve Morgan ~ www.practicebasedevidence.com

  7. A Structured Practice Development Approach • Innovate and evaluate • Developing a creative capability tool for capturing whole team self assessments against 13 statements of positive practice [see article & website for details] • Access appropriate tools: - Individual staff members strengths assessments - Team strengths assessments Steve Morgan ~ www.practicebasedevidence.com

  8. AO (North): A Team Case Study • Commitment to team reflection and practice development: - 2001>2004>2009 (monthly/bi-monthly > 6-monthly team development) • Attention to specifically identified areas of practice… strengths-working; positive risk-taking; team-working systems; links with other services; etc. Steve Morgan ~ www.practicebasedevidence.com

  9. AO (North): A Team Case Study • Reflection on values & principles… seen as essential to underpin good practice • Expansion accommodated through sub-teams… to maintain the model of team approach • Fluctuating between strengths aware & strengths-working • See website for evaluation results Steve Morgan ~ www.practicebasedevidence.com

  10. Future Challenges for AO teams • Can we retain a focus on good practice within a target-driven management culture? • What role do service users play in promoting and sustaining a capable team? • Will a focus on the capable team be to the detriment of attention to the capable system? Steve Morgan ~ www.practicebasedevidence.com

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