Phase 2: Performance Management Change Readiness Calls February 24 th & 25 th , 2009

1. Phase 2: Performance Management Change Readiness Calls February 24th & 25th, 2009 0

2. Agenda • Welcome • Follow up from previous calls • Agency Readiness Checklist & System Preparation Activities • Change Management and Communications • Training Update / Resources • Q & A with Olivia Maupin from GBI • Open Discussion 1 1

3. Follow up from Previous Calls ESS/MSS Access and Usage Reports Queries – email, Reports To Spam filter & firewall issues Change Requests from Phase 1 Process Timeline 2 2

4. System Preparation Activities • Agency Readiness Checklist • Review & Discussion Due Dates for Preparation Activities • Managers Accessing MSS - February 27, 2009 • Employees Accessing ESS - February 27, 2009 • Email Addresses for employees – February 27, 2009 • Changes to Spam Filters – March 27, 2009 • Execution of Computer Access Strategy - ongoing • Continue to monitor “Reports To” – ongoing 3 3

5. Communication – Messages for Managers and Employees • March messages • Overview on new performance management system • Overview on Competencies • April messages • Overview on Goals • May messages • Individual Development Plans (IDPS) • Begin Training • June messages • Transitioning from Current PMF to new PMF • Training • Resources available

6. Change Management and Communication Activities Competency Presentation Process Timeline Agency Head Communications March 5th Workforce Services Forum (exhibit table) Performance Mgmt Initiative Overview ePerformance quick reference guide Competency Management 5

7. Training Update • Human Resource Administrator System Training • March 16th thru April 6th, April 16th & 22nd • Madison Room 19th floor “Sloppy Floyd” West Tower • 8:00 a.m. to 5:00 p.m. (1 hour lunch) • HR Community Training • April 20th, 21st, 23rd, 28th • May 6th, 7th, 12th, 13th, 14th, 19th • Johnson Room 19th floor “Sloppy Floyd” West Tower • 8:30 a.m. to 5:00 p.m. (1 hour lunch) • For HR directors and/or the group responsible for training your managers

8. Training Update (cont’d) Manager Training Resources HR Community Training Materials Manager Webcast UPKS Job Aids Manager’s Guide Employee Training Employee training available via webcast http://www.spa.ga.gov/employees/ePerformResources.asp 7

9. Questions and Answer Session with Phase 1 Agency GBI – Olivia Maupin – Groups 1-4 DCOR – Brad Patterson – Group 5 8 8

10. Upcoming Calls • March 10th and 11th – Regular Call • March 24th and 25th – No Call (HR Training) • Thursday, April 24th – Training Feedback & Readiness Calls • 3 times to call in: 9:30 a.m., 11:00 a.m., or 1:30 p.m. • May and beginning of June • Agencies will be reorganized into groups based upon cutover schedule • Weekly calls based upon cutover schedule • June 23th & 24th – Agency Readiness Call • July - Agency status calls as needed 9

11. Questions, Comments, & Feedback Question and Answer Session Action Items Next Steps Thank you for your participation! 10 10

12. Questions, Comments, & Feedback • Question and Answer Session • Action Items • Next Steps Thank you for your participation! 11

13. Performance ManagementTalent Management Team • Rhonda Howard, Project Manager • rhonda.howard@spa.ga.gov; 404-463-7147 • Ronnie Witcher, Program Director • ronnie.witcher@spa.ga.gov; 404-657-2379 • Janet Hecht, Ph.D., HR Projects Coordinator • janet.hecht@spa.ga.gov; 404-463-3534 • Al Brown, PHR, HR Consultant • al.brown@spa.ga.gov; 404-657-2848 • Kimberly Walker, MHRM, HR Specialist • kimberly.walker@spa.ga.gov; 404-657-0365 • Tara Brown, HR Specialist • tara.brown@spa.ga.gov; 404-657-0358 • Craig Southern, HR Generalist • craig.southern@spa.ga.gov; 404-657-2151 12 12

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