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Survey Findings

Survey Findings . Overview. Purpose Methodology. Purpose. [Report of the purpose of the survey and the questions you wanted to answer .]. Methodology.

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Survey Findings

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  1. Survey Findings

  2. Overview • Purpose • Methodology

  3. Purpose • [Report of the purpose of the survey and the questions you wanted to answer.]

  4. Methodology • [Report on the timeframe, response rate, method for advertising the survey, and possible influences on the data. Consider including a screenshot of the survey on your site.]

  5. Results – Who is using the XX site? • Consider structuring your results section by the question you wanted to answer. Then show the relevant data from the survey to answer the question. • Depending on your survey questions, typical information you might report on from a survey includes: • Who is using the site now (role, gender, age, education, location)? • How frequently do they use the site? • What are their main reasons for visiting the site? • What are their specific tasks? • Can they complete their tasks? How long does it take? • How satisfied are they with the site? • You can categorize answers to open-ended questions and report on the categories, with representative quotes included for each category.

  6. Results – by Role • [Next, report on the results by specific audience segment; focus on reporting findings that are unique or interesting about each audience. • You may choose to look at other ways to segment your data as well – for example, by satisfaction, or by frequency of usage – report on any interesting trends/differences you see in the data as you slice and dice it.]

  7. Conclusions and Recommendations • [Report on any conclusions you can draw from the survey data and recommendations for next steps.]

  8. Questions & Discussion • [Questions and discussion]

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