Client consultation / Skin types

1. Client consultation / Skin types

2. Client’s first impression • The initial impression may well determine if he or she will return for future services, or recommend the salon to others • First contact with the client is often by way of the telephone • Pleasant voice and speak in a professional manner • Knowledgeable of services • Greets people as they enter the salon for information or by appointment

3. Record Keeping • Page 663, fig. 19-13 • Record date & type of service being provided • Include products used & purchased for home use • Recommend services & products beneficial to client • Clarify the importance of a proven skin care regimen

4. Record card contents • Client’s name • Home address • Home telephone number • Client’s occupation & date of birth • Client’s medical history & medication • Any contraindications • Pacemaker, metal implants, pregnancy, diabetes, epilepsy, allergies, high blood pressure • Information on previous skin care & treatments used • Information on skin care products • Notation of client referral • Observations on client’s skin type, skin condition & abnormalities of the skin

6. Skin Conditions • Specific skin types can contribute to specific skin conditions, there are a number of conditions that can affect any type of skin • Some of the more common conditions include: • If Oily skin is not cleansed properly, sebum & dead cells clog pores & lead to comedones (blackheads) • These are breeding grounds for infectious bacteria &, if not given proper attention, can develop into pimples. An occasional pimple may develop into acne • Dehydration can occur in every skin type, regardless of how oily the skin is

7. Skin Conditions • Client skin may have a sufficient amount of oil but can still feel dry & flaky because of an insufficient fluid intake, too much sun, or the use of drying cosmetics are just some of the factors that can cause dehydration • The application of moisturizers in the morning & evening, along with regular facial treatments, can help the skin maintain the proper moisture content • Sensitivity can occur in all skin types as a reaction to such enemies of the skin as air pollution, chemical present in water, & preservatives in food

8. Skin Conditions • Today, it is more important than ever to treat the skin with proper daily care • Mature or aging skin is usually loose, wrinkled, & or lined • Treatments may be effective in slowing down the aging process and can help diminish surface lines

9. Skin abnormalities • Abnormalities of the sebaceous gland & hair follicle • Comedones, papules, pustules, ingrown hair • Abnormalities of the capillaries • Dilated capillaries [not broken], rosacea • Abnormalities of pigmentation • Freckles, liver spots, moles, vitiligo • Abnormalities of the corneum layer • Psoriasis • Abnormalities of the connective tissue • Skin tags, scars, keloids • Abnormalities • Warts, cold sores, or herpes simplex

10. Summary • The cosmetologist does not treat skin diseases or disorders • However, as a professional, you must be able to recognize the presence of various skin ailments in order to suggest that the client seek medical advice from a physician • Record keeping is a vital tool in the salon