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Daft Excerpt. Ethical Values in Organizations. Forces That Shape Managerial Ethics. Personal Ethics. Organizational Culture. Beliefs and Values Moral Development Ethical Framework. Rituals, Ceremonies Stories, Heroes Language, Slogans Symbols Founder, History. Is Decision
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Daft Excerpt Ethical Values in Organizations
Forces That Shape Managerial Ethics Personal Ethics Organizational Culture Beliefs and Values Moral Development Ethical Framework Rituals, Ceremonies Stories, Heroes Language, Slogans Symbols Founder, History Is Decision or Behavior Ethical and Socially Responsible? Organizational Systems External Stakeholders Structure Policies, Rules Code of Ethics Reward System Selection, Training Government Regulations Customers Special Interest Groups Global Market Forces
Ethical Issues in Business • Ethics: the study of morals and principles of conduct • Right vs. Wrong • Human consequences associated with decisions and actions • Higher standards than prescribed by the law
Ethical Frameworks • The Ethical / Legal Framework: • When are actions legal but unethical, or illegal but still ethical? • The Moral Philosophy Framework: • What are underlying assumptions?
The Ethical / Legal Framework • Legal+Ethical? Do it! • Illegal+Unethical? Don’t do it! • But… legal, but unethical? • Or… illegal, but ethical? • Ethical dilemmas
The Moral Philosophy Framework • 1) Utilitarian: • Consequential theories • cost/benefit analysis • maximize ‘good’ and minimize ‘harm’ • Limitations: • Measurement issues • Whose utility curve?
The Moral Philosophy Framework • 2) Categorical Imperative: • Rule-based theories • Absolute or universal law… Bible, Koran • Limitations: • Whose interpretation? • Just following orders...
The Moral Philosophy Framework • 3) Cultural Relativism: • Cultural theories • Situational ethics • “When in Rome…do as the Romans do.” • Limitation: • Which Romans?
Formal Structure and Systems of the Organization • Ethics committee • Chief Ethics Officer • Whistle-blowing • Code of ethics • Training programs