Process Modeling with ARIS Why students around the world like to learn BPM based on ARIS

1. Process Modeling with ARISWhy students around the world like to learn BPM based on ARIS Dieter W. Storr – www.storrconsulting.com 12 May 2011

2. Contents • Textbooks in 3 Languages • The ARIS House • Divide The Process in Views • Each View Has Models • Example "Improve Process" • Process-oriented Thinking and Modeling

3. Business Process Modeling eEPC extended Event-driven Process Chain BPR Business Process Re-engineering PCD Process Chain Diagram KSD Knowledge Structure Diagram VACD Value-added Chain Diagram eERM extended Entity Relationship Model

4. Students Learn • Basics of Process Organization • Computer Usage • Process Optimization with ARIS • System Administration • ARIS Methodologies • Essential ARIS Concept of Views • Case Study ‘The Freight-Forwarding Agency’ • Document and Workflow Management • Tool-Supported Project Execution • Practical Modeling Examples, Exercises, and Solutions Translated by Dieter W. Storr

5. Learning BPM by Building theARIS House Breaking down the complexity of the process into single Views

6. Textbook in German • 3rd Edition – ARIS V7.1 • ISBN 978-3-8348-0606-2 • Publisher Vieweg + Teubner, 2010 • With downloads

7. Textbook in English • 1st Edition – ARIS V5 and 6 • ISBN 3-528-05804-8 • Publisher Vieweg Wiesbaden and Springer New York, 2002 • Temporarily out of stock Translated by Dieter W. Storr

8. Textbook in Japanese • Publisher Thomson Learning Japan, 2002 • Based on the English version • Temporarily out of stock

9. Business Process Modeling • ARIS (Toolset) – Business Architect • Architecture Integrated Information System • 2004: Leading tool worldwide more than 40,000 licenses • Used by • 50+ German Universities • 40+ US and Japanese Universities

10. Using ARIS to Teach BPM More than 100 German professors selected this book as the standard textbook for business process modeling of computer science in economics. Source: wiwi-online.de

11. Teaching BPM by Using ARIS • Examples • Prof. Dr. Heinrich SeidlmeierUniversity of Applied SciencesRosenheim, Germany • Prof. Masahiro HoriuchiProf. Masao TanakaAoyama Gakuin University Tokyo, Japan • HSZ-T - HochschulefuerTechnikZurich, SwitzerlandSoftware Engineering

12. Business Process Modeling • Concept and Software Tool • Concept: Framework for the description of commercial enterprises as well as business management application systems. • This concept is realized in the form of a software tool

13. Requirements Concept IT Concept Implementation Descriptive Levels in ARIS Problem Definition Information Technology

14. The ARIS House of Business Engineering

15. The ARIS House Problem Definition Problemstellung Fachkonzept Requirements Concept Organization View IT Concept DV - - Konzept Implementierung Implementation Requirements Concept Fachkonzept Requirements Concept Requirements Concept IT Concept IT Concept IT Concept Implementation Implementation Implementation Implementierung Data View Control (Process) View Function View

16. Organizational View Organizational Chart with Organizational Units ( = task performers)

17. Organizational View Extended Organizational Chart with Positions, which normally are filled by one person

18. The ARIS House Problem Definition Problemstellung Fachkonzept Organizational View Requirements Concept DV IT Concept - - Konzept Implementierung Implementation Requirements Concept Fachkonzept Requirements Concept Requirements Concept IT Concept IT Concept IT Concept Implementation Implementation Implementation Implementierung Data View Control (Process) View Function View

19. Data View Enhanced Entity Relationship Model (eERM) A complex structure must be created primarily from entity, attribute, and relationship types

20. Data View Enhanced Entity Relationship Model (eERM) Attribute Allocation Diagram

21. The ARIS House Problem Definition Problemstellung Fachkonzept Organizational View Requirements Concept DV IT Concept - - Konzept Implementierung Implementation Requirements Concept Fachkonzept Requirements Concept Requirements Concept IT Concept IT Concept IT Concept Implementation Implementation Implementation Implementierung Data View Control (Process) View Function View

22. Function View Function Tree To reduce the complexity, functions are separated. The function tree shows this hierarchical separation.

23. Function View Objective Diagram (top and sub-objectives) Defines enterprise goals and constructs objective hierarchies.

24. The ARIS House Problem Definition Problemstellung Fachkonzept Organizational View Requirements Concept DV IT Concept - - Konzept Implementierung Implementation Requirements Concept Fachkonzept Requirements Concept Requirements Concept IT Concept IT Concept IT Concept Implementation Implementation Implementation Implementierung Data View Control (Process) View Function View

25. Control (Process) View “Lean” Event-driven Process Chain (EPC) A coherent chain of events and functions that represent the logical sequence of a process, while indicating how to control an operational process.

26. Control (Process) View Extended Event-driven Process Chain (eEPC) eEPC results from a lean EPC, expanded with statements such as • input or output data; • performing organizational units or positions; • utilized application systems; etc.. • Just a model!

27. Control (Process) View Function Allocation Diagram (FAD) Mainly used to represent the input/output data of a function graphically.

28. Control (Process) View Value-added Chain Diagram (VACD)Represents the processes of the upper, or strategic, enterprise levels. It serves mainly as an introductory-overview model.

29. The ARIS House w/ Models Problem Definition Process Chain Diagram (PCD) Organizational View Requirements Concept Organizational Chart Implementierung Event-driven ProcessChain (eEPC)Function AllocationDiagram (FAD)Value-added Chain Diagram Function TreeObjective Diagram EntityRelationshipModel (eERM) Data View Control (Process) View Function View

30. Example “Improve Process” • The order process of books for the university takes far too long -- in the opinion of most of the professors • A process chain diagram shall depict the library’s status quo • Create a model of the process • Determine weak points

31. Dieter W. Storr -- info@storrconsulting.com Example “Improve Process” The process: • Book requirement occurred • Professor must fill out an ordering form • He must get: author, title, publisher, price • Send application to the budget representative for approval and signature

32. Example “Improve Process” • The process: • Budgetary funds available? • Professor’s book request is rejected • Professor receives form with OK • Sends application to the library • Library examines list of book wholesalers • Book will be ordered at a dealer

33. ProcessChainDiagram (PCD)Colored Columns- Event- Function- Data- Media- To- Organizational Objects

34. Example “Improve Process” Weak Points: • Process without IT support (DB, Internet) • Budget representative (autonomous purchasing budgets) • Library should not be used to check wholesalers (Internet) • Information policy (book ordered or explanation for denial)

35. Example “Improve Process” Examine more closely: • Critical bottleneck is the library • Data flow “Examine Wholesaler List” should be analyzed more precisely • Wholesaler list doesn’t exist at all • Dealer card index, Excel file, handwritten list • “Guarded” by Ms. Maier, at the library

36. Example “Improve Process” Check and analyze more: • Create an Extended Event-Driven Process Chain (eEPC) from the PCD • Deposit the function “Examine Wholesaler List” in the eEPC

37. Extended Event-Driven Process Chain (eEPC)

38. Example “Improve Process”Function Allocation Diagram (FAD)

39. Example “Improve Process” • Finally, the professor receives his books.

40. Process-oriented Thinking and Modeling Process flow in a vertical organization

41. Thank You!