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Chapter 3. Your Role as a Consumer*. Section 1. Consumption, Income, and Decision Making. Consumption, Income, and Decision Making*. Consumer Any person or group that buys or uses goods and services to satisfy personal needs and wants*. Disposable and Discretionary Income.
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Chapter 3 Your Role as a Consumer*
Section 1 Consumption, Income, and Decision Making
Consumption, Income, and Decision Making* • Consumer • Any person or group that buys or uses goods and services to satisfy personal needs and wants*
Disposable and Discretionary Income • Disposable income • Income remaining for a person to spend or save after all taxes have been paid
Disposable and Discretionary Income • Discretionary income • Money income a person has left to spend on extra after necessities have been bought*
Decision Making as a Consumer • The first decision a consumer must make • Whether to buy an item or not* • The 3 parts to making a consumer decision • Scarce Resources • Opportunity Cost • Rational Choice
Decision Making as a Consumer • Scarce Resources • Two scarce resources are involved after you have decided to make a purchase: • Income • Time*
Decision Making as a Consumer • Opportunity Cost • The value of your highest alternative choice that you did not make
Decision Making as a Consumer • Rational Choice • Choosing the alternative that has the greatest value from among comparable quality products
Section 2 Buying Principles or Strategies*
Gathering Information • How Much Information Do You Need • It cost TIME to gather info • decide how much time to spend getting info • get only as much info as is worthwhile
Gathering Information • Developing a Consumer Knowledge Base • information you get from buying one product, can be used when buying another item later • a skill you can acquire and sharpen is getting salespeople to give you accurate info. • you can get a lot of info in a short time on the internet
Using Advertising Wisely • Competitive Advertising* • ads that attempt to persuade consumers that a product is different from and superior to any other • purpose is to take customers away from competitors or keep competitors from taking customers
Using Advertising Wisely • Competitive ads also appeal to people’s emotions • Informative Advertising • benefits consumers by giving information about a product • you can learn existence, price, quality, and special features of a product • could be competitive
Using Advertising Wisely • Bait and Switch • One of the most widely used methods of deceptive advertising • attracts consumers with low-priced product, then tries to sell them a higher-priced product • This practice is deceptive and illegal*