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Information Management

Information Management. Introduction to Information and Information Resources Management. LIS 387.8 Martha Richardson. What is Information?. There is no clearly understood and commonly agreed definition of information. It is most often confused with data. Clive Holtham. Data, Information.

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Information Management

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  1. Information Management Introduction to Information and Information Resources Management LIS 387.8 Martha Richardson

  2. What is Information? • There is no clearly understood and commonly agreed definition of information. • It is most often confused with data.Clive Holtham

  3. Data, Information • Data - “A representation of facts, concepts, or instructions in a formalized manner suitable for communication, interpretation, or processing by humans or automatic means. • Information - “The meaning that a human assigns to data by means of conventions used in their presentation.” Clive Holtham

  4. Data, Information • Data - “observations of states of the world” • Information - “data endowed with relevance and purpose”Tom Davenport

  5. Data - Simple observations of states of the world Easily structured Easily captured on machines Often quantified Easily transferred Tom Davenport Data, Information, and Knowledge

  6. Data, Information, and Knowledge • Information - data endowed with relevance and purpose • Requires unit of analysis • Need concensus of meaning • Human mediation necessary Tom Davenport

  7. Data, Information, and Knowledge • Knowledge - Valuable information from the human mind. Includes reflection, synthesis, and context. • Hard to capture • Difficult to capture on machines • Often tacit • Hard to transferTom Davenport

  8. What is information management? • “the effective production, storage, retrieval, and dissemination of information in any format on any medium to support business objectives.”

  9. What is information management? • Having the right information, in the right place, in the right format, at the right time. Motto of special librarians

  10. Key resources of traditional economics • People • Money • Property/Equipment • Information

  11. Management Disciplines • People - Human Resources • Money - Financial • Property/Equipment - Facilities • Information - Information

  12. Information in business process

  13. Information Resources Management • Information technology view - held by computer and business disciplines • Integrative perspective -held by information studies disciplines

  14. Information Technology View • information equated with information technology • guide for better management of computer-based information systems • sole provider of organizational information

  15. Information resources • From IT Perspective • Computers (hardware and software) • MIS personnel • End-users

  16. Components of IRM • From IT Perspective • Resource management • Technology Management • Functional Management • Strategic Management • Distributed Management

  17. IRM Activities • From IT Perspective • Data planning • Capacity planning • Application selection • Information systems development • Data administration • Hardware and software acquisition • System integration

  18. IRM limitations • Through IT Perspective • Paper-based information still prevalent • Deals almost exclusively with internally produced data • Most important concerns are technology focused rather than context focused

  19. Integrative Perspective • Management approach to integrate and harmonize corporate information sources, services, and systems • Allows an organization to create or acquire, process, and store information and data of adequate quality, timeliness, and accuracy to support organizational goals at minimal cost.

  20. Information resources • From integrative perspective • user-based integrative framework • formal information flows and holdings • internal and external information • computer-based and noncomputer-based information systems

  21. Components of IRM • From integrative perspective • identifies information process & flow in an organization • identifies information needed to support corporate goals • manages information life-cycle • integrates knowledge and skills of people to maximize use of resources

  22. IRM Activities • From integrative perspective • data processing • telecommunications • records management • library/technical information center • office systems • research/statistical information management • information services/public information offices

  23. IRM concept • Recognition of information as a resource • Integrative management approach • Management of the information life-cycle • Link with strategic planning

  24. Benefits of Information Audit • Identifies information sources • Identifies information gaps and redundancy • Identifies owners and users of information • Identifies flow of information • Can result in cost savings

  25. Information as an asset • State of Texas Government Code Sec. 2054.001. Legislative Findings and Policy (a) The legislature finds that: (1) information and information resources possessed by agencies of state government are strategic assets belonging to the residents of this state that must be managed as valuable state resources

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