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“Innovating Since 1998” Direct EDJE, we make “A World of Difference”

info@directedje.com. “Innovating Since 1998” Direct EDJE, we make “A World of Difference”. Direct Response™ Order Management Software A Proven Solution Since 1998. Was The First Of Its Kind Web Based Real-Time Order Management And Fulfillment Software.

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“Innovating Since 1998” Direct EDJE, we make “A World of Difference”

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  1. info@directedje.com “Innovating Since 1998” Direct EDJE, we make “A World of Difference” • Direct Response™ • Order Management Software • A Proven Solution Since 1998. • Was The First Of Its Kind Web Based Real-Time Order Management And Fulfillment Software. • Was Created Under The Guidance Of A Fulfillment Partner With Over 27 Years Of Experience Toll Free: 800.604.0004 www.directedje.com

  2. info@directedje.com • Why We Started / The Spark • Direct EDJE was formed to address the need within the fulfillment industry for next-generation internet delivered software • Direct EDJE is committed to building software that not only meets industry standards, but more importantly exceeds the expectations of our clients today and in the future • Founded In 1998 • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

  3. info@directedje.com • Fulfillment Is Our Focus • Direct Response™ is not a converted print software • Direct Response is not an add-on module to an accounting package • Direct Response™ is fulfillment software built from the ground up • Product fulfillment & order management expertise from parent company Direct Resources; an industry leader in fulfillment since 1985. • Founded In 1998 • Fulfillment Is Our Bread & Butter • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

  4. info@directedje.com • Why Choose the Software as a Service (SaaS) Model? • No hardware or software to buy, install, maintain or upgrade • Access your data worldwide via the Internet 24/7/365 • No programming expertise is required • No developers are required • No need for full-time IT staff to implement or maintain Direct Response™ • Software is updated automatically no patching required • Backups and security are our responsibility • Founded In 1998 99.99% Uptime Service Level Agreement (SLA) • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

  5. info@directedje.com • How Secure Is Your Data? • Co-located secure servers @ the Hosting.com data center • 24/7 real-time network traffic monitoring detects suspicious activity or patterns • Offsite data backups • Disaster recovery plans • NOC Monitoring & support • Enterprise firewalls • Redundant internet connections • Biometric physical security • Founded In 1998 99.99% Uptime Service Level Agreement (SLA) • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

  6. info@directedje.com • PCI DSS Compliant Credit Card Processing • All PCI DSS controls are in place and maintained • Additional firewalls protect the segregated credit card environment • Server logs are monitored and retained • Servers are hardened against intrusion and exploits • Monthly vulnerability scanning helps ensure that compliance is always maintained • Restricted environment and data access • Founded In 1998 PCI Compliance: Secure Websites Secure Data • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

  7. info@directedje.com • Personalized Support / Customer Support Is Critical • Direct contact with development staff with a firsthand knowledge of the fulfillment industry • Personalized support to each client • Support, guidance, and consultation for you and your clients • On-site training for your staff • Direct EDJE is your partner, providing answers to your fulfillment questions • Founded In 1998 Support After The Sale Is Critical • Direct Response™ • Order Management & Fulfillment Software Toll Free: 800.604.0004 www.directedje.com

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