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Sécurité et Traçabilité des Marchandises

Sécurité et Traçabilité des Marchandises. A.Hamid KHINIBILLA Morocco, January 24th,2008. Shipment Security. Objectives. List the guidelines to securely pick up and deliver shipments and to be able to identify potential security risks

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Sécurité et Traçabilité des Marchandises

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  1. Sécurité et Traçabilité des Marchandises A.Hamid KHINIBILLA Morocco, January 24th,2008

  2. Shipment Security

  3. Objectives • List the guidelines to securely pick up and deliver shipments and to be able to identify potential security risks • Explain to customers the need for adequate packaging of their shipments and identify appropriate packaging • List procedures for handling high value shipments • List the steps that can be taken to make theft or pilferage difficult Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  4. Shipment Security Principles – How do thieves think? • Thieves will target a shipment / a route if the following factors existing: • The contents is Attractive • Shipments are Visible & they are Easily Identifiable • There is an Access to shipments • Low probability to get caught • High chances of Success Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  5. Do Not Leave Shipments Unattended • Lock Doors • Secure Areas • Numbered Seals • Seal Containers (ULD's) • Adequate Packaging Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  6. Should be done by courier known by shipper • Any deviation of that should be reported to shipper • Prescheduled for working days only • Try to avoid day before weekend and holiday to avoid having high value shipments on-hold during weekends and holidays • Pick-Up Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  7. Loading at Shipper • All shipments to be accounted for • Total number of pieces matched with loading manifest • Not match – driver not allowed to leave premises before discrepancy has been solved • Shipments not 100% (damages, wrongly prepared etc) not to be accepted Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  8. At DHL Origin Site • All OB shipments unloaded at origin site are to be accounted for and checked against loading manifest • Shipment preparation to be checked again • Shipments to be under constant monitoring (CCTV and/or physically by security guard or dedicated DHL staff) • Stored in secure cage/area if not moved within two hours Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  9. Departing from DHL Origin Site • Shipments to be accounted for when loading into truck for gateway/hub • Checked against loading manifest • Status check on all pieces (signs of pilferage etc) • Driver to be instructed to go straight to gateway/hub Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  10. Departing from GTW/HUB • Shipments to be accounted for when loaded into aircraft/container • All pieces to be checked against loading manifest • Status check to be conducted before loading • Origin to ensure that pre-alert has been fully implemented Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  11. Arriving Destination GTW/HUB • Immediately upon arriving shipments are to be accounted for • Shipments/pieces to be checked against loading manifest • Check status of shipments for discrepancies, signs of pilferage etc Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  12. Miscellaneous • Dedicated staff to conduct shipment control and status check • All checks and controls to be done under supervision • Provide a list stating the staff present during the control and check of shipments • At each check-point there should be a shipment status control for signs of pilferage, damaged goods etc • Discrepancies, signs of pilferage, damaged goods etc should be documented either with digital pictures or video recording • All incidents to be escalated immediately to security with copy to origin (this includes discrepancies in shipment status, signs of pilferage, damaged goods etc) • All security related incidents to be reported into SID • Security investigation to be initiated Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  13. Shipment Inspection

  14. Objectives • Explain to a customer why inspection of shipments that DHL accepts for carriage is essential for express transport • Explain what we are looking for, which shipments need inspection and how the policies apply to known and unknown customers • List what DHL can/cannot accept for carriage and why • List all follow-up actions if a suspicious item is found • State how to effectively calm down a customer who becomes “difficult” during a routine shipment inspection Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  15. Scene after bomb explosion Necessity of Shipment Inspection Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  16. Necessity of Shipment 100% Inspection either for known or unknown Shippers • DHL’s responsibility • Commitment to Government and Airline Authorities • Deterrent • Objective Security Inspection • Check for any illegal substances • Check for contraband and dutiable material is not included in non-dutiable shipments • Check for dangerous goods or any material hazardous to aircraft • Hand search Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  17. Shipment Profiling • Profiling the Shipment • Suspicious signs • Weight and contents • Packaging and wrapping • Profiling the Shipper • Suspicious behavior • Method of Delivery • Miscellaneous • Profiling the Shipper and Messenger • Deliveries by Messengers Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  18. Acceptable Commodities Regulations • Governmental Authorities • Import/Export Restrictions • Value Restrictions • Classifications • DHL • Commodity Restrictions • Weight and Size Restrictions • Airline • Dangerous Goods Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  19. Prohibited Commodities • Unacceptable to Transport • Antiques • Animals • Arms and Ammunition • Firearms, Weaponry and Parts Thereof • Bullion • Currency • Jewelry • Precious Metals and Stones • Drugs • Hazardous Goods • Ivory • Pornography • Any Local Restrictions Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  20. Shipment Inspections at Pick Up or Front Counter Location • Who ? • Front Counter • Couriers • How ? • Signs & Airway Bill Notifications • In Front of Customer • Explain Why • Use Cutter • Open at sides and remove tape • Compare Airway Bill and Contents • Follow-Up • Reseal • Affix Inspection Sticker • Remove to Secured Area Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  21. Secure Area Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  22. Shipment Inspections on Regular Customers • Who? • How? • Follow-Up Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  23. Aviation Security

  24. Objectives • Know how access to airport is controlled and which areas are more restricted than others. • Understand all issues related to aircraft security protection. • Clarify the shipment aviation security supply chain • Understand the different modes of controlling air cargo • Define the criteria for a known customer/account consignor • Treat transshipment cargo in terms of aviation security Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  25. Aviation Security – Definitions Airport Security • Landside/Airside • Security Restricted Area/Critical Part • Access control • Airport identification badge • Vehicles • Screening/controlling of staff • Prohibited Articles Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  26. Aviation Security – Definitions Aircraft Security • Aircraft in service/ not in service • Aircraft security search/ check • Protection of Aircraft – access control • Sealing of Aircraft Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  27. Aviation Security – Cargo Security Security controls • Cargo, courier or express parcels shall only be carried by air where the following security controls have been applied: • The processing and handling shall be performed by properly recruited and trained staff • The cargo shall be searched by hand, screened by x-ray equipment or by simulation chamber. Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  28. GAS Application

  29. What is GAS? GAS consists of 5 applications: • Clear in the Air - CIA • Data Cleansing and Classification - DCC • Ema Local Clearance System - ELCS • Air Cargo Automation – ACA 3.1 • Import Accounting System – IAS 3.1 Regional Gateway Process Manifesting System – MS, a replacement for FDM will also soon be available and part of GAS Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  30. How will it work? Customs alerts & WPX alerts where does GAS support the regional clearance process?... …each stage of the regional clearance process is covered by GAS Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  31. What is DCC? Data Cleansing and Classification Engine is a web based clearance application which : • supports the Global Clearance Process • handles Customs and EWPX/WPX alerts • deploys quickly & easily • Is web based, centralized & scalable • automates processes with minimal intervention Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  32. Network What is DCC? GREF /CRD CIA Reference data Airway Bill, invoice image Customs DCC ELCS Customs Response Cleaned WPX alert, Customs alert Submit Declaration WPX, EWPX, Custom’s alert Update status FDM /MS IAS ACA DCC 1.2 DOX Information Duty billing info Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  33. What is DCC? • The current version of DCC offers: • Import Data Cleansing & Classification processes • Output interfaces to clearance systems • Translations (inc double-byte characters) • Daily Reporting • Limited Customer Instructions • Identification of piece count variances between • existing records and incoming WPX pre-alert • Automatic uploading of shipment information • without user intervention Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

  34. What is ACA? • The latest version of ACA offers…. • WPX alert handling • Shipment updates and status setting • Piece enablement • GTW and bond inventory control • Multiple bond location setting • Accurate checkpoint generation • Direct interface with IAS • Extensive gateway, bond and management reporting • A proven application, ACA is used widely in Asia Sécurité et Traçabilité des Marchandises | Morocco | January 24th 2008

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