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Systems Proposal Presentation

Systems Proposal Presentation. Information System Analysis Team May 27, 2004. Laila Almounaier – Irene Chin – Graham Ford – Tina Norman. Ryan Prins – Aaron Smith – DT Tran. Overview. Client Description Interview Process Analysis Problem Statement Alternatives Recommendation Q & A.

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Systems Proposal Presentation

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  1. Systems Proposal Presentation Information System Analysis Team May 27, 2004 Laila Almounaier – Irene Chin – Graham Ford – Tina Norman Ryan Prins – Aaron Smith – DT Tran

  2. Overview • Client Description • Interview Process • Analysis • Problem Statement • Alternatives • Recommendation • Q & A

  3. Client DescriptionCouncil on American-Islamic Relations (Seattle Chapter) • Nonprofit organization • Mission Statement • To promote an accurate image of Muslims and defend their rights in the United States. • Recently formed chapter • Currently have one paid employee • Five board members • Many community volunteers

  4. Why CAIR-Seattle? • Member of ISAT is a member and volunteer • The need to solve undefined problems • Branch was recently established • Small systems infrastructure in place • Flexible scheduling with client • Project was feasible

  5. Analysis of Current System • Data Collection • Information Problems • Problem Statement • Data Flow • Organizational Chart

  6. Data Collection • Interviews • Types of questions and responses • Duration • Locations • Survey and Questionnaire • Secondary Data • Annual Report • Website

  7. Data collection Data redundancy Information access Information storage and archiving Information dissemination Information accuracy Lack of human resources Lack of standards in data gathering Inadequate training Process inefficiencies Lack of a data recovery system Information Problems

  8. Data redundancy Information access Information accuracy Inadequate training Lack of a data recovery system Information Problems

  9. Problem Statement • Our Focus: • How CAIR-Seattle’s existing software applications interact and how the information stored in those applications relate. • Why this is important • Inability to track members • Inefficient use of time • Incomplete tasks • Difficult data analysis

  10. Analysis • Data flow • Organizational chart

  11. Solution Alternatives • Status-quo • QuickBooks • Salesforce.com CRM • NonprofitBooks Office

  12. Alternative #1: Status-quo • Keep current system in place • Main Cost • No improvement on problems • Main Benefit • System is familiar to users

  13. Alternative #2: QuickBooks • Implement a new version of QuickBooks • Implement phone logging/tracking system • Main Benefits • Better data sharing between members • Centralized information repository • Main Costs • New procedures to learn • New hardware and software purchases needed

  14. Alternative #3: Salesforce.com • Online Customer Relationship Management (CRM) package • Main Benefits • Free for nonprofit organizations • Online hosted service • Main Costs • Drastically different from current system • Switching cost

  15. Alternative #4: NonprofitBooks Office • Online Customer Relationship Management (CRM) package • Main Benefits • Similar interface to current QuickBooks software • Can be accessed through the internet • Rich feature set • Main Costs • New hardware/software costs • Switching cost

  16. Our Recommendation • Alternative #2: QuickBooks • Pros • Cons • Implementation Costs • Phases of Implementation

  17. Pros of Recommendation • Improved data management • Improved communication • Improved task management • Central repository of data • Reduced data redundancy • Simple data backup

  18. Cons of Recommendation • New Software Needed • Hardware Must be Purchased • Training Will Need to be Provided

  19. Costs of Implementation • Software Purchases • Total: $1,439.16 • Hardware Purchases • Total: $1834.85 • Training • Total: $199.95 One Time Purchases Total: $3,473.86 • Backup Media • Total: $30.88 (Annually)

  20. Implementation Phases • Phase 1 (2 – 3 weeks) • Hardware / Software purchases • Phase 2 (1 week) • Network setup • Computer installation • Software installation • Backup of old system data • Phase 3 (1 – 2 months) • Application / Procedural training • Phase 4 (2 – 4 weeks) • Data migration • Audit data • Transition complete

  21. Thanks To • Council on American-Islamic Relations (Seattle Chapter) • Michaela Corning • Mohammad Bilal Khan • Rami Al-Kabra

  22. Q & A • Questions?

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