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Workforce Engagement . Linda Bounds V.P. Financial Services MidwayUSA. What is Workforce Engagement? . “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”. Why is it Important?.
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Workforce Engagement Linda Bounds V.P. Financial Services MidwayUSA
What is Workforce Engagement? “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”
Why is it Important? Engagement characterized by: Meaningful work Clear organizational direction Performance accountability Safe, trusting, effective and cooperative work environment Work is aligned with the employee’s personal values
How do you achieve high levels of Workforce Engagement? Five Key Steps • Establish Framework • Hire for Values and Culture • Design Processes to meet Employee Key Requirements • Measure Results • Listen, Learn, Improve
Step 1: Establish Framework • Mission Statement • Culture Statement • Operational Goals • Strategies • Governance
Step 2: Hire for Values and Culture • Strategy • Alignment with Values • Alignment with Culture • High Performance
Step 3: Employee Key Requirements • Benefits • Work place environment • Accountability • Training and Development • Rewards and Recognition • Communication
Step 4: Measure Results ÞMeasure Employee Satisfaction with E-Sat Survey Þ Measure the Processes affecting Employee Satisfaction
Take-Aways • It’s Extremely Important – No. 2 Goal • Remember Five Key Steps • Must have Top-Level Involvement • Our Approach (the Process) • It’s a Journey, not a Destination • Listen, Learn, Improve • Steal Shamelessly and begin today!
Thank you for your time today Questions?