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Linda Bounds V.P. Financial Services MidwayUSA

Workforce Engagement . Linda Bounds V.P. Financial Services MidwayUSA. What is Workforce Engagement? . “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”. Why is it Important?.

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Linda Bounds V.P. Financial Services MidwayUSA

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  1. Workforce Engagement Linda Bounds V.P. Financial Services MidwayUSA

  2. What is Workforce Engagement? “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”

  3. Why is it Important? Engagement characterized by: Meaningful work Clear organizational direction Performance accountability Safe, trusting, effective and cooperative work environment Work is aligned with the employee’s personal values

  4. How do you achieve high levels of Workforce Engagement? Five Key Steps • Establish Framework • Hire for Values and Culture • Design Processes to meet Employee Key Requirements • Measure Results • Listen, Learn, Improve

  5. Step 1: Establish Framework • Mission Statement • Culture Statement • Operational Goals • Strategies • Governance

  6. Step 2: Hire for Values and Culture • Strategy • Alignment with Values • Alignment with Culture • High Performance

  7. Step 3: Design Processes to Meet Employee Key Requirements

  8. Step 3: Employee Key Requirements • Benefits • Work place environment • Accountability • Training and Development • Rewards and Recognition • Communication

  9. Results

  10. Step 4: Measure Results ÞMeasure Employee Satisfaction with E-Sat Survey Þ Measure the Processes affecting Employee Satisfaction

  11. Step 5: Listen, Learn, Improve

  12. The Process

  13. Take-Aways • It’s Extremely Important – No. 2 Goal • Remember Five Key Steps • Must have Top-Level Involvement • Our Approach (the Process) • It’s a Journey, not a Destination • Listen, Learn, Improve • Steal Shamelessly and begin today!

  14. Thank you for your time today Questions?

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