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Diebold Listens – Creating an Associate Centered Learning Culture Marsha Friedman

Learning: Re-Imagined. Diebold Listens – Creating an Associate Centered Learning Culture Marsha Friedman. Diebold History of Innovation. Diebold History of Innovation. Diebold is. Global leader Self-service Security Services. Tom Swidarski , President & CEO. Associate Survey.

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Diebold Listens – Creating an Associate Centered Learning Culture Marsha Friedman

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  1. Learning: Re-Imagined Diebold Listens – Creating an Associate Centered Learning Culture Marsha Friedman

  2. Diebold History of Innovation

  3. Diebold History of Innovation

  4. Diebold is... • Global leader • Self-service • Security • Services

  5. Tom Swidarski, President & CEO

  6. Associate Survey

  7. Career Development • “ In industry there are two kinds of companies: ones that play chess and ones that play checkers. The chess players shape their destiny while the checkers plays have it inflicted upon them.” John Roese, Former CTO Nortel Networks

  8. From Directing to Conducting

  9. Who “owns” career development?

  10. Steer YOUR Career Initiatives • Re-launch Career Development Guide • Expansion of eLearning • Opened learning lab • Fresh Ideas for Your Career Development • Manager’s Toolkit • Diebold University • Employee Learning Week

  11. Re-launch Career Development Guide • Planning my Journey • Checking my Compass • Charting a Course • My Ultimate Destination

  12. Expanded e-learning

  13. Learning Lab

  14. Educational Planning & Assistance Earn a degree in less time and for less money.

  15. Career Development Workshop

  16. What actions have you taken? • Networked • Created or updated resume • Signed up for training • Discussed career goals with manager • Created personal learning plan • Took SkillSoft course

  17. Manager Toolkit • Clear expectations of the manager’s role • Diebold’s career development philosophy • Conducting a career development discussion • Direction to Career Development tools

  18. Diebold University

  19. Week long celebration of Learning & Development • Demonstrate commitment • Emphasize connection

  20. 2008 Theme Reaching Your Potential

  21. Making the connection

  22. Learning Events – Instructor Led • Mr. Excel: • Miracles Made Easy • Power Tips & Tricks • Exceptional Customer Service • Presentation Skills • Six Sigma & Lean Tools • Value Stream Mapping • Myers Briggs Type Indicator (MBTI) • Dealing with Conflict • Zodiak

  23. Learning Events – on-line • Cultural Perspectives • Change Leadership • Creating Tests & Assessments • Good to Great • Team Certification • How to Present using WebEx • How to use WebEx • Outlook Tips & Tricks • PEP It Up! • Productive Appraisals • Vendor Managed Inventory • Art of Engagement

  24. Virtual Learning Expo • Diebold University 101 • The 3 P’s of EAP • Degrees of Perfection • Certifiable • Talk, Talk, Talk! • Take This Job and…

  25. This Company Reads • Leading Bold Change • Discussion guides • Link to purchase

  26. What’s in it for ME? • Attend • Participate • Create • Join • Find • Start

  27. Expansion & Marketing • Participate • Support • Read • Discuss • Create • Distribute

  28. Our Budget

  29. Now a word from our sponsors…

  30. Associate Survey

  31. 2009 Associate Development Initiatives • Business book recommendations • ELW 2009 • Global expansion • Skill Sessions • New Learning • On boarding • Talent Management

  32. Diebold re-imagined

  33. Our Values • INTEGRITY We are open, honest and responsible for following through on our commitments. • COLLABORATION We seek opportunities to partner with customers, fellow associates and suppliers. • INNOVATION We nurture creative thinking that adds value. • KNOWLEDGE  We encourage continuous development of our skills and expertise to better serve our customers.

  34. “We value and encourage continuous learning, recognizing that our collective knowledge sharing makes us powerful.” Sheila Rutt Vice President & Chief Human Resource Officer

  35. Questions?Contact:Marsha.Friedman@diebold.com330-490-5113

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