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Agenda

Asset Management in practice at Essent Netwerk Zuid Bas Wehman Barcelona 14 May 2003. Agenda. Introduction Management summary Latest developments Answers to questions in special report. Essent Netwerk Zuid. Part of the Essent holding

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Agenda

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  1. Asset Management in practice at Essent Netwerk Zuid Bas Wehman Barcelona 14 May 2003

  2. Agenda • Introduction • Management summary • Latest developments • Answers to questions in special report

  3. Essent Netwerk Zuid • Part of the Essent holding • Responsible for management of infrastructure • Key figures • Turnover 2002 € 700 mln • Customers • Electricity 1.400.000 • Gas 900.000 • Heat 35.000

  4. ENN ENZ

  5. Management summary : Starting points • Business sense • Business values • KPI's • Mastery of skills • Technical knowledge • Project management • Shared vision within organisation • Clear goals • No sub-optimalisation

  6. Management summary :Organisation • 2 basic models : • Separation of roles • Process-orientation • Ideal organisation combines benefits • Rules of reorganisation : • One job at a time • Focus on processes • Motivate personnel • Gradual implementation, processes first

  7. Management summary :Roles and responsibilities Asset Owner Asset Manager Service Provider Role • Business planning • Investment planning & implementation • Project manager • Provides funding for new infrastructure • Manages all AO’s assets • Provider of all technical services/support Responsibilitiees

  8. Management summary :Processes within ENZ • Connections • New infrastructure • Replacements • Maintenance • Interruptions • Customers

  9. Management summary : Steering model • Model differs slightly per process • Decoupling point • Standards, design criteria • Local autonomy • Added value important criterion • Minimal bureaucracy • Internal benchmarking as steering tool

  10. Management summary :Results 1996-2001

  11. Latest developments • IT implementation complete • Combination ERP - GIS • Introduction Dynamic Business Modeling • Simulation long term effects of decisions • Integration Essent Netwerk Zuid and Essent Netwerk Noord • Economies of scale • Bundling of skills • ENN : risk management

  12. Answer to special report 5.11 How to prevent the growth of the organisation, when separating Asset Owner, Asset Manager and Service Provider ? • A little growth is inevitable, but is compensated by greater effectiveness and efficiency (FTe –25%) • Growth is minimalised by thoroughly implementing processes first (less coordination needed) • Fighting bureaucracy (see question 5.12)

  13. Answer to special report 5.12 How to deal with the managerial effort of the formalisation of contracts etc. • Starting point : shared vision (different roles, but same goals) • Thoroughly implementing processes first reduces need for extensive contracts • Determine prices in joint effort (commitment)

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