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Leveraging Lean Management: The System, Tools, and Teacher. Why us?. Margy Dayton, BSN, RN Senior Process Excellence Consultant Heather Toppen Senior Process Excellence Consultant Jenna Beckman Process Excellence Coordinator. Current Condition: Our Journey. GRAND RAPIDS, MI.
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Why us? Margy Dayton, BSN, RN Senior Process Excellence Consultant Heather Toppen Senior Process Excellence Consultant Jenna Beckman Process Excellence Coordinator
Current Condition: Our Journey GRAND RAPIDS, MI
Coaching Cycles: Essential to the System PRACTICE LEARN REFLECT
Coaching Cycles PRACTICE LEARN REFLECT
Experiential Learning • Purpose: practice tools with coaching through real example • Process: learn, practice, reflect for each tool • Breakout into groups of similar work • Choose 1 or 2 key priorities in your organization/work • Practice tool using chosen priority
LEARN One Page Strategic Plan
One Page Strategic Plan Objective of tool: Define priorities and align efforts • How easy/difficult was it for you to settle on one priority? • Is it measurable? • Does it connect to your organizations “True North”? • At what frequency would you want to review/discuss this measure?
LEARN Leader 1x1 Gemba Rounding
Leader 1x1 Gemba Rounding Objective of tool: Establish rhythm of practice to achieve practice • How did it feel to be in the coach/learner role? • How easy/difficult was it for you to identify measurable behaviors? • How easy/difficult was it to translate behaviors to daily/weekly measurement? • What action as a leader would you take if the plan/actual is not met?
LEARN Daily LSW
LEARN Colleague Rounding
LEARN LSW Tracker
LEARN Improvement Huddle