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Learn about findings and recommendations from a business growth analysis in Downtown Logan in March 2004. Discover sales trends, future plans, shopping preferences, strengths, weaknesses, and community perceptions.
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Business Growth in Downtown Logan March 2004
FINDINGS AND RECOMMENDATIONS 3 PROJECTS Sales leakage analysis (2001 and 2003) Community surveys – 2600 completed Downtown business owner surveys -- 78 completed
FINDINGS CONGRATULATIONS! From 2001 to 2003, sales growth in Downtown outperformed sales growth in Logan Downtown: $209,000 increase Logan: $1.3 million decrease
DOWNTOWN GROWTH: Clothing Infants Shoes Women’s Jewelry Florists Miscellaneous Retail Auto Repair
DOWNTOWN DECLINES: Lumber and Hardware Entertainment Sporting Goods Books Furniture Computer/Software stores
Average increase: 32 percent Average decrease: 18 percent
Regional Retail Destination – Logan Capture Rates 221% 165% 110% 105% 170% 106% 162% 205% 56% 110% 38% 116% 43% Building and Garden General Merchandise Food Stores Motor Vehicles Apparel Furniture/Electronics Eating Out Miscellaneous Retail Hotels/Lodging Personal Services Business Services Auto and Other Repair Entertainment
Regional Retail Destination – Logan and Cache Co. Capture Rates Building and Garden General Merchandise Food Stores Motor Vehicles Apparel Furniture/Electronics Eating Out Miscellaneous Retail Hotels/Lodging Personal Services Business Services Auto and Other Repair Entertainment 221% 165% 110% 105% 170% 106% 162% 205% 56% 110% 38% 116% 43% 127% 147% 83% 66% 71% 83% 85% 92% 33% 63% 44% 101% 68%
Regional Retail Destination – Cache Co. Capture Rates and Sales Leakage Building and Garden General Merchandise Food Stores Motor Vehicles Apparel Furniture/Electronics Eating Out Miscellaneous Retail Hotels/Lodging Personal Services Business Services Auto and Other Repair Entertainment 127% 147% 83% 66% 71% 83% 85% 92% 33% 63% 44% 101% 68% -$21 M -$43 M -$ 8 M -$ 8 M -$10 M -$ 6 M -$ 3 M -$23 M -$ 8 M
What Shopping Items Would You Most Like to be Able to Buy in Historic Downtown? • Women’s clothing • Shoes • Specialty clothing • Men’s clothing • Children’s clothing • Unique gifts • Crafts, gifts, souvenirs, antiques • Plants, flowers • Groceries • Home décor • Fast food • Restaurants • Sporting goods • Healthcare • Repair shops • Sewing/needlework • Music • Photography/camera • Furniture • Drugstore • Electronics/computers/software • Picture framing • National chains • Auto supply store
Regional Retail Destination – Main Street as Percent of Logan Sales Building and Garden General Merchandise Food Stores Motor Vehicles Apparel Furniture/Electronics Eating Out Miscellaneous Retail Hotels/Lodging Personal Services Business Services Auto and Other Repair Entertainment 1% 0% 1% 1% 14% 14% 17% 18% 30% 35% 2% 8% 13%
Regional Retail Destination – Main Street Miscellaneous Retail as Percent of Logan Sales Main Street As % of Logan Drug Stores Used Merchandise Sporting Goods Book Stores Stationery Jewelry Hobby, Toy & Game Gifts, Novelties Sewing, Needlework Florists 0% 41% 10% 25% 1% 70% 8% 37% 94% 48%
Why Are People Going to Downtown Logan?
Perceptions of Downtown Businesses with Increased v. Decreased Sales
Where is the Community Shopping for Non-grocery Items?
What are the Greatest Strengths of Shopping Outside of Historic Downtown Logan?
Major Reason For Shopping at a Certain Location • Historic Downtown Logan • Familiarity with businesses • Layton Hills • Selection of Merchandise • Salt Lake City • Selection of Merchandise • Ogden/Riverdale • Selection of Merchandise • North of 4th North • Price/value
IMPORTANCE FACTORS Frequent shoppers Quality of businesses Customer service Retail food availability Entertainment Seldom shoppers Broad selection Extended shopping hours Price/value Promotions Parking
Why People Seldom or Never Shop Historic Downtown
The Single Most Important Change That Could Improve Historic Downtown Parking – 52% More selection – 11% Improve traffic flow – 10% Restaurants – 6% Gathering place – 6% Renovation of store fronts – 6%
What Are Historic Downtown Logan’s Strengths? Ambiance, atmosphere, unique, historic Selection/variety of stores Entertainment/theater Access/convenience Restaurants Customer Service Specialty stores Pedestrian friendly 44% 12% 9% 9% 9% 9% 8% 6%
The Greatest Weaknesses of Historic Downtown Logan’s Business District Lack of parking – 54% Lack of selection – 30% Higher prices – 16%
How Important Are These Events to Historic Downtown? 1 = not important; 5 = important
CommunitySurvey – Logan Performance/Importance Excellent Customer Service Entertainment Quality of Business Price / Value Retail Food Availability Promotions Broad Selection of Merchandise Extended Shopping Hours Parking Poor Not Important Very Important