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DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013

# gov2citizens. DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013. JAKUB MRÁČEK @JAKUBMRACEK. BACKGROUND. 21 years in the Czech Republic 1,6 billions CZK transparency | freedom of information | gender equality | education. SERVICE QUALITY. What 's really happening there ?.

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DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013

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  1. #gov2citizens DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013 JAKUB MRÁČEK @JAKUBMRACEK

  2. BACKGROUND 21 years in the Czech Republic 1,6 billions CZK transparency | freedom of information | gender equality | education

  3. SERVICE QUALITY What's really happening there? positive experience 8,18 hairdresser 8,00 computerservices 7,23 averarage 5,95 governmentservices negative experience

  4. You can find out who runs government and how government is run, as well as learning about the history of government. Find out how you can engage with government directly, and take part locally, nationally or internationally. Find out what the UK government is doing in over 200 world locations. 

  5. No, you weren’t downloaded. Your were born.

  6. #gov2citizens CONTACT POINTS Somethingfordigitalnatives? @

  7. TYPE OF SERVICES PROVIDING INFORMATION ELECTRONIC FILING COMMUNICATION

  8. SERVICE TYPE #1 #gov2citizens PROVIDING INFORMATION tables vs. fluffyinfografics scanned PDF vs. *.csv VISUALISE! annual report of political parties MACHINE READABLE ONLINE DATA GCSE results STRUCTURED ENTIRE

  9. SERVICE TYPE #2 ELECTRONIC FILING ID CARD / DRIVER'S LICENSE TAX FORMS USER EXPERIENCE! PRIVACY ISSUE!

  10. SERVICE TYPE #3 COMMUNICATION

  11. PREREQUISITE? PROVIDING INFORMATION { ELECTRONIC FILING COMMUNICATION

  12. #gov2citizens DIGITAL SERVICES #GOV2CITIZENS IN THE CZECH REPUBLIC 2013 Thankyou! JAKUB MRÁČEK @JAKUBMRACEK

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