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International and Cross-Cultural Organizational Behavior. Hofstede’s Dimensions of Culture. Power Distance Uncertainty Avoidance Individualism/Collectivism Masculinity/Femininity (Time Orientation - Short vs. Long). HOFSTEDE’S CULTURAL DIMENSIONS. Power Distance. low. high.
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Hofstede’s Dimensions of Culture • Power Distance • Uncertainty Avoidance • Individualism/Collectivism • Masculinity/Femininity • (Time Orientation - Short vs. Long)
HOFSTEDE’S CULTURAL DIMENSIONS PowerDistance low high Easy interaction of people from different backgrounds Limited interaction between low-status and high-status individuals low Uncertainty Avoidance high Greater ease in unstructured, unpredictable situations Avoidance of unstructured, unpredictable situations Individualism Collectivism primary concern for interests of the larger group Primary concern for self and family Masculinity Femininity emphasis on assertiveness, competitiveness, material success Emphasis on good working conditions, security, feelings, intuition
Time Orientation • Short-Term Orientationmeans that people expect fairly rapid feedback from decisions, expect quick profits, frequent job evaluations and promotions, etc.
Hofstede’s Dimensions of Culture US Jap Fra Chil Tai WAfr Mex Ger PD 40 54 68 63 58 77 81 35 UA 46 92 86 86 69 54 82 65 I/C 91 46 71 23 17 20 30 67 M/F 62 95 43 28 45 46 69 66 TO 29 80 30 - (118)* 16 - 31 *(China)
Other Cultural Characteristics • Language • Religion • Space (Personal) • Time Orientation (monochronic vs. polychronic)
Communication Context Communication may be used primarily to exchange information (low-context) or primarily to build social relationships (high-context) Some other cultures pay more attention to the social context of communication than does U.S. culture (e.g., Asian and Arab countries)
Selection and Preparation of Managers for Jobs in Other Countries • Expatriates = Employees who live and work in another country • Must be culturally flexible and easily adapt to new situations and ways of doing things • Personality • Training
Cross Cultural Training Techniques • Direct Instruction about the country • Language Instruction • Case Analyses • Sensitivity Training • Field Experience with U.S. subcultures